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Its not supposed to do that
Sorry, there was a problem. Please try again later.Hi ims, Thanks for reaching out to us with your concern, and we apologize for the inconvenience. We are sorry to hear you are having noise issue when powering on your XB33. We'd love to help you isolate the problem by performing some troubleshooting. If you haven't tried yet, please follow the steps provided on the article below: https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741503.html You may also try restarting/initializing the speaker to refresh its content and see if it resolves the problem: https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741506.html https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741507.html If this does not help or you need more technical assistance/information with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for purchasing our XB33 and for choosing Sony! Best regards, Romeo Sony Social Support
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