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You may have a defective unit. I got one for my wife at Christmas so she could play music from her phone in the car. When she leaves for work I can hear the Sony playing from her car in the garage from my bedroom. Even when I set it up for her it was loud and clear sounding. In fact turning the volume all the up was almost too loud for me and I always enjoy my music loud.
Sorry, there was a problem. Please try again later.Hi, Priss! We regret to hear that you're having an issue regarding the low volume of the speaker. Please follow the troubleshooting steps on the link below to resolve the issue: https://www.sony.com/electronics/support/portable-speakers-srs-series/srs-xb41/articles/00080926 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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