A:AnswerHello Lynne,
Great question!
When fully charged, the SRS-NS7 Wireless Neckband Speaker has an available operating time (using a BLUETOOTH connection) of about 12 hours when the volume level of the neckband speaker is set to 16. And about 5 hours when the volume level of the neckband speaker is set to maximum (31).
If you do run low in the middle of a show, a 10-minute quick charge with USB type-C gives you up to an hour (when volume is set to approximately 16 level) of extra play time.
Note:
The actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For detailed information, check out the following link:
https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432538.html?search=available%20operating%20time
I hope this helps, and thanks again for your inquiry!
- Romeo
A:AnswerHi Mono,
Thank you so much for your question.
You can connect our SRS-NS7 Wireless Neckband Speaker to your television (via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) or Digital optical cable connection) so you can get the audio from your PlayStation. We still recommend using headphones that are designed for consoles.
I hope this helps and thanks again for considering Sony!
- Romeo
A:AnswerNo chat and it causes controller lag because of too much bluetooth activity in one space and best buy and sony would not let me return it just after the two week return policy
A:AnswerIt is not recommended for gaming as there are still latency just like with any Bluetooth headphones.
If that doesn't bother you, then two things
1) it will not work with gaming consoles as they don't accept a random Bluetooth device (there are work around a, which involves buying a transmitter)
2) you will not get the fake Atmos feature
A:AnswerHello edstewbob,
Thank you for reaching out to us with your concern, and we apologize for the inconvenience. Due to the characteristics of BLUETOOTH wireless technology, audio/music playback on the neckband speaker is slightly delayed in comparison to the playback on the source BLUETOOTH device.
We want to make sure you’re taken care of and help check on your Wireless Neckband Speaker and Sony BRAVIA XR TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number (Wireless Neckband Speaker & Sony BRAVIA XR TV):
Additional Information regarding your experience with the SRS-NS7:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support