Questions & Answers
- Model:
- SRSNS7
- |
- SKU:
- 6480256
Highly rated by customers for: Sound Quality, Comfort, Battery Life
$149.99Your price for this item is $149.99
Clearance
Comp. Value: $299.99
The comparable value price is $299.99
Page Showing 41-48 of 48 questions
Q: QuestionHi, I would like to know how long battery life of this product? Thank You
Asked by Lynne.
- A:Answer Hello Lynne, Great question! When fully charged, the SRS-NS7 Wireless Neckband Speaker has an available operating time (using a BLUETOOTH connection) of about 12 hours when the volume level of the neckband speaker is set to 16. And about 5 hours when the volume level of the neckband speaker is set to maximum (31). If you do run low in the middle of a show, a 10-minute quick charge with USB type-C gives you up to an hour (when volume is set to approximately 16 level) of extra play time. Note: The actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For detailed information, check out the following link: https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432538.html?search=available%20operating%20time I hope this helps, and thanks again for your inquiry! - Romeo
Answered by SonyListens

Q: QuestionCan it connect to the PlayStation 4 & 5?
Asked by Mono.
- A:Answer Hi Mono, Thank you so much for your question. You can connect our SRS-NS7 Wireless Neckband Speaker to your television (via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) or Digital optical cable connection) so you can get the audio from your PlayStation. We still recommend using headphones that are designed for consoles. I hope this helps and thanks again for considering Sony! - Romeo
Answered by SonyListens

Q: QuestionDoes anyone by chance have these hooked up to TV and also a Cordless phone that has Bluetooth function?
Asked by YadiYadi.
- A:Answer I do have them connected to both a television and a phone. The Sony will only pair to one at a time for me, though.
Answered by BigDog01
Q: QuestionWill this connect to a ps5 or xbox series x for chat only over bluetooth? I intend on connecting the transmitter directly to the tv's optical out
Asked by Rich.
- A:Answer No chat and it causes controller lag because of too much bluetooth activity in one space and best buy and sony would not let me return it just after the two week return policy
Answered by madawg571
Q: QuestionDoes it work in smartphones and iPhones?
Asked by Anonymous.
- A:Answer It connects by Bluetooth so yes it does.
Answered by NunyaBizness
Q: QuestionHow to charge the neckband
Asked by Aj.
- A:Answer On the side with power and mute, on the other side of that lobe is a pull out tab. Any usb c charging cable works
Answered by Wabber
Q: QuestionIs this a gaming neckband with super low latency?
Asked by Tom.
- A:Answer It is not recommended for gaming as there are still latency just like with any Bluetooth headphones. If that doesn't bother you, then two things 1) it will not work with gaming consoles as they don't accept a random Bluetooth device (there are work around a, which involves buying a transmitter) 2) you will not get the fake Atmos feature
Answered by nick
Q: QuestionIs there a way to reduce audio delay when using with our new XRS Bravia TV with it's built in speakers active? This was not a problem with our Sennheiser headphones but theses are very annoying when others are watching using the TV speakers.
Asked by edstewbob.
- A:Answer Hello edstewbob, Thank you for reaching out to us with your concern, and we apologize for the inconvenience. Due to the characteristics of BLUETOOTH wireless technology, audio/music playback on the neckband speaker is slightly delayed in comparison to the playback on the source BLUETOOTH device. We want to make sure you’re taken care of and help check on your Wireless Neckband Speaker and Sony BRAVIA XR TV. May we contact you directly to assist you? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number (Wireless Neckband Speaker & Sony BRAVIA XR TV): Additional Information regarding your experience with the SRS-NS7: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for letting us help assist you. Sincerely, Romeo Sony Social Support
Answered by SonyListens

Page 3, Showing 41-48 of 48 questions
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