“I have an older receiver (probably 9 years old) and am unable to get picture or sound. I'm using the exact same HDMI input on my receiver that I used for the Blu-ray I'm replacing (a Sony 4K UHD upscale model). What am I doing wrong?”
Answer This Question
1-3 of 3 Answers
Try connecting to your tv first to seem if you are getting any picture and sound. If so, you could then run a second cable from the Sony player for audio to your receiver. Your receiver may not be passing the higher quality signal of the player due to a handshake issue.
Sorry, there was a problem. Please try again later.A ran into this problem with an older bluray and my ancient Sony ES reciever. I could decode the DVD's signals via optical and component cables. As soon as i upgraded to a bluray player, so much info was coming in, the signal could not be used, as the processer couldn't handle it. I even tried to turn down the rate and 48k to 24k , and still nothing.
Sorry, there was a problem. Please try again later.Hi Drew, We're sorry to hear that about what happened. You may find this link helpful in setting up the 4K player: https://www.sony.com/electronics/support/articles/00152035 If you need additional assistance, you may contact us at [email protected] and include your product details and contact information on this issue you are having. Regards, ~Ralph
Sorry, there was a problem. Please try again later.