“bought a few days ago a ultra hd blu ray.Cant conect to netflix or amazon youtube and got a message saying code 48. What can I do? thanks”

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• Try uninstalling each app. Clearing all your cache and saved information. do a factory reboot of the whole entire system. Make sure you are hardwired with an ethernet cable that works. And we download one application at a time and try to set it up. Make sure your username and password is correct. and also make sure that you have enough slots available for services like Netflix make sure you are allowed to have several devices on without anyone streaming.

  Answered by CWilson 7 years ago

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• Hi Anton481, We regret to hear that you're having issues with this player. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://www.sony.com/electronics/support/articles/00016907 Regards, Zac

  Answered by SonyListens 7 years ago

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