“when playing a 4k movie my horizsonal bars are redesh but when playing a blue ray they are black is there a reason for that”

1-2 of 2 Answers

• Try replacing your HDMI cable to a 2.2 or 2.2a compliant cable. There is a new standard when it comes to 4K content that only works with those type HDMI cables. So if you have a HDMI cable from 2 years ago... well you will see all kinds of problems when playing back 4K content.

  Answered by Commando 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi topcat, kindly email us at [email protected] regarding this matter. Regards, -Mark

  Answered by SonyListens 8 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.