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I can help a little ..........I found out after I purchased a SONY streaming featured DVD player that : "Amazon will no longer be supporting the Prime Video app on your Sony Blu-ray Disc Player / Sony Network Media Player / Sony Blu-ray Disc Home Theater System / Sony AV Receiver and Panasonic TV devices as of September 26, 2019. " https://www.cnet.com/forums/discussions/amazon-prime-no-longer-supporting-sony-blu-ray-players/#:~:text=Amazon%20will%20no%20longer%20be,as%20of%20September%2026%2C%202019. In my case I have an Amazon Firestick so no big deal to stream thru that into the TV.
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