“When turning on blu Ray player the blu Ray logo comes up but I do not get home screen. Screen remains black. Home button on remote doesn't do anything. Previously it worked but when streaming, the screen would go black after a short time.”

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• I've had that happen to me twice. It's broke.

  Answered by Italiangurl 7 years ago

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• Hi Karen, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/articles/00031837 ~Ralph

  Answered by SonyListens 7 years ago

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