Questions & Answers

Q: QuestionHow can I play CDs with Sony 3500 DVD player thru my stereo receiver?

Asked 7 years ago by Sluggo.

• A:Answer Hi Sluggo, Both the Sony 3500 and 3700 will play one disc at a time. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this model have an indicator light in front to tell you when the power is on? (My husband wants this for some reason!)

Asked 7 years ago by Bloop.

• A:Answer Yes it does pretty lil green one!

  Answered 7 years ago by crazchad1Verified Purchase

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Q: QuestionCan you download apps to this blu Ray player ?

Asked 7 years ago by Mikemike.

• A:Answer Hello Mikemike, Yes you can. This player has its own Apps store which you can download the supported applications. Happy to help! Regards, Zac

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhy can't I stream live tv with the hulu app. I entered my subscription name and pw. Got into my account but no live tv

Asked 7 years ago by Dude.

• A:Answer Hi Dude, The Hulu with Live TV App is not supported by the unit. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this play cds?

Asked 7 years ago by JKM0710.

• A:Answer Hi JKM0710, Yes it does. You may refer to page 34 of this link for more information: https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionI hooked up my Blu-ray player to my smart TV. I put in a movie and it does not read the disk and also tells me no devices are connected. What's the problem?

Asked 7 years ago by Anonymous.

• A:Answer Hi there! I understand that your BDP-S3700 is having issues with playing a disc. Please try to follow these steps to fix the issue: 1. Try another disc. 2. Reboot the Player. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Best Time to Call: Sincerely, Sam Sony Social Support

  Answered 7 years ago by SonyListens

  
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Q: QuestionI have HBO Go. Will it work on this player?

Asked 7 years ago by Robin.

• A:Answer As long as the app is on there or you can add the app.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it have a indicator light showing its on? Is on? Does it have Netflix and YouTube and HBO now? Is it updateable?

Asked 7 years ago by Jk.

• A:Answer It does have an indicator light when its on(shows green) . On the home screen it shows many apps available. I know Netflix, vudu, hulu, amazon prime, crackle and YouTube are all on there. Can't recall about HBO now. The firmware can be updated whenever Sony updates it.

  Answered 7 years ago by JordanVerified Purchase

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Q: QuestionWill this DVD player show closed captioning on nextflix when streaming? I have a Panasonic Smart tV.

Asked 7 years ago by Jsfbug.

• A:Answer Yes. The close captioning follows the player it's being played on(blu ray player not the tv). So the Netflix closed captioning works

  Answered 7 years ago by JordanVerified Purchase

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Q: QuestionI'm having trouble hooking up my system. It is hooked up to the TV but I don't see how to hook it into the cable box.

Asked 7 years ago by pip35.

• A:Answer My cable box is connected by HDMI cable into the HDMI port on the TV. The Blu-Ray player gets connected directly into the TV with another HDMI cable to the HDMI port on the TV. I do NOT connect the Blu-ray into the cable box and then into the TV. I hope this helps you.

  Answered 7 years ago by FootballDadVerified Purchase

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Q: QuestionDo you have to plug the blu ray directly to the internet box to use the features or can you stream it to the WiFi?????

Asked 7 years ago by MDE2814.

Q: QuestionWill this player play the Super Audio layer of a SACD disc - when connected to a high quality receiver using an HDMI cable - my older Sony Blu-ray play DOES work this way...

Asked 7 years ago by Dlaub.

• A:Answer Hi Dlaub, No, it doesn't support Super Audio CD (SACD) discs. You may want to consider the UBP-X800 model (refer to page 30 of this link): https://www.sony.com/electronics/support/res/manuals/4687/46873091M.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan it play non-blueray dvds?

Asked 7 years ago by Mae.

• A:Answer Yes, it will play DVD's

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I connect my iPhone and my iPad to this blu ray player? Is it compatible with Apple devices?

Asked 7 years ago by MayMay.

• A:Answer How can I connect a Blu-ray player to my iPhone? Does it play phones audio?

  Answered 4 years ago by Tortuga

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Q: QuestionCan it play RM video file?

Asked 7 years ago by Bill.

• A:Answer Hi Bill, We are sorry but the player doesn't support RM video file. You may check the playable files below. https://docs.sony.com/release//specs/BDPS3700_mksp.pdf Regards, Erin Sony Social Support

  Answered 7 years ago by SonyListens

  
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Q: Questiondoes this device have dlna or does it matter. Does it do what dlna does even without it.

Asked 7 years ago by tomm.

• A:Answer Hi tomm, Yes, this model has a DLNA function. On this unit, what dlna does is it plays files (music/video/pictures) from a dlna-compatible product which is connected to the same Home Network. For more information about the DLNA function, kindly refer to this link. Thanks! https://docs.sony.com/release//Manual_4579663141.pdf (page 18) Regards, Sam

  Answered 7 years ago by SonyListens

  
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Q: Questioncan this player be mounted on the wall behind the tv and still play correctly?

Asked 7 years ago by basstv.

• A:Answer Hi basstv, Mounting the player on the wall behind the TV might cause some trouble when playing discs. It is advisable for the player to be laid flat when playing back discs. Hope this helps! Regards, Sam

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan we play DVDs on this player?

Asked 7 years ago by LooneyTunerIan.

• A:Answer yes, you can play DVD's on this. works great

  Answered 7 years ago by momofboysVerified Purchase

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Q: QuestionAre there any apps on this DVD player such as Spotify? Thanks

Asked 7 years ago by Bette.

• A:Answer -Spotify -Netflix -Hulu -crackle -YouTube

  Answered 7 years ago by SuperChick007Verified Purchase

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