“I had an exchange with BB worker "David." I asked if it would play WAV files and MP4 files. He said yes. I bought the unit, uploaded the files, and for both it gives me the message "Cannot play; file types not supported." What's up?!”
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Hi Hopeful, we apologize for the confusion. We highly suggest visiting the link below to know more about supported formats. I hope it helps. Regards, ^Ron https://helpguide.sony.net/dmp/nwe390/v1/en/contents/TP0000894016.html
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