Questions & Answers

Q: QuestionWhat is the number of songs that you can download to player?

Asked 6 years ago by Anonymous.

Q: Questioncan the music on this device be scrambled or will it from beginning song to the last sond

Asked 6 years ago by pete.

• A:Answer You can do whatever you want and it does it!

  Answered 6 years ago by Mark

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Q: QuestionIs this device water proof? Does it play fm radio stations?

Asked 6 years ago by Yardog.

• A:Answer moisture resistant and YES, FM stations

  Answered 6 years ago by Mark

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Q: QuestionCan you use wireless earbuds for this walkman?

Asked 6 years ago by MJ.

• A:Answer Hi, MJ! No. You may want to check out the Sony Walkman NW-WM1Z instead. This Walkman has a Bluetooth capability and can connect Bluetooth earbuds (headphones). -Vincent

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs there a factory warranty, and how long?

Asked 6 years ago by Interested.

Q: QuestionKansas walk-in Play audiobooks and podcast?

Asked 6 years ago by Sherry.

• A:Answer Hi, Sherry! For internet application, this walkman supports Gracenote, MusicID service and several podcast features and store access. See link below for more information. https://helpguide.sony.net/dmp/nwe390/v1/en/index.html Regards, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs there a connection port for a speaker

Asked 6 years ago by Jonnysmom.

• A:Answer Yep, right on the bottom

  Answered 6 years ago by Mark

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Q: Questionis this compatible with an Acer Chromebook?

Asked 6 years ago by Ninja467.

• A:Answer Hi, Ninja467! Yes, provided that it runs on Windows 7, 8.1 or 10 [Pre-installed OS only, (Compatibility mode) is not supported]. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I plug it into a household receiver and play through my stereo and power it through a wall plug?

Asked 6 years ago by Mykel.

• A:Answer Yes, you can plug this MP3 player in through an AUX input.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I purchase songs from iTunes to add to this device!?

Asked 7 years ago by Mary.

• A:Answer No, you can't add songs from iTunes to this device.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan u transfer music from your phone(Samsung galaxy) to this device some how?

Asked 7 years ago by Caleang.

• A:Answer No, you cannot transfer music from a Samsung Galaxy phone to it.

  Answered 6 years ago by CommunityAnswer

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Q: Questionhow many books will this hold?

Asked 7 years ago by grace.

• A:Answer No idea, but the on / off switch stopped working and the screen shows gibberish.

  Answered 7 years ago by Michael

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Q: QuestionI had an exchange with BB worker "David." I asked if it would play WAV files and MP4 files. He said yes. I bought the unit, uploaded the files, and for both it gives me the message "Cannot play; file types not supported." What's up?!

Asked 7 years ago by Hopeful.

• A:Answer Hi Hopeful, we apologize for the confusion. We highly suggest visiting the link below to know more about supported formats. I hope it helps. Regards, ^Ron https://helpguide.sony.net/dmp/nwe390/v1/en/contents/TP0000894016.html

  Answered 7 years ago by SonyListens

  
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Q: Questioncan this download my playlist from itunes using windows 10?

Asked 7 years ago by paul.

• A:Answer Hi paul, we highly suggest visiting the link below for more information about transferring/deleting content. I hope it helps. Regards, ^Ron http://helpguide.sony.net/dmp/nwe390/v1/en/cover/level2_03.html

  Answered 7 years ago by SonyListens

  
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Q: QuestionHello, I have folders that contain both mp4 and .wav files on my iBook. Am I correct that I can drag and drop both these file types and both will upload and play on this device? Thanks.

Asked 7 years ago by hopeful.

• A:Answer Hi hopeful, Yes, Content such as music can be directly transferred by drag-and-drop. You can check this link for more information. https://docs.sony.com/release//Help_4579798121.pdf (page 139) Regards, -David

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs this metal?

Asked 7 years ago by Cat.

• A:Answer No, its plastic of some sort. Light and durable!

  Answered 6 years ago by Mark

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Q: Questionis it compatible with apple

Asked 7 years ago by phil.

• A:Answer Hi phil, Yes, it is compatible with Mac OS® X v10.6 or later. You may refer to pages 121 and 231 of this link for more information: https://docs.sony.com/release//Help_4579798121.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes it have a micro sd spot to insert a memory chip?

Asked 7 years ago by Tina.

• A:Answer Hi Tina, No. This Walkman does not have an SD card slot: http://helpguide.sony.net/dmp/nwe390/v1/en/contents/TP0000893991.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs the an eq on this device?

Asked 7 years ago by Srh2112.

• A:Answer Hi Srh2112, Yes, it does have an equalizer function. Kindly refer to page 176 of this link for more information: https://docs.sony.com/release//Help_4579798121.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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