“hi i have the wf1000xm3 they keep falling out of my ear. i have try all 6 pair of the ear bud and they don't fit my ear. Is there something else I can buy to use with them. this is also happen with my brother pair.”
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I am sure Sony are aware that these headphones do not fit many peoples ears. I bought them for my son and asked why he did not wear them and he replied cos they keep falling out. I gave the generic answer "try all the different tips" which he did and that did not solve the problem. So I tried them for one day and what do you know they just kept falling out and on the first day one bud fell from my ear, bounced on the bridge and fell into the water. Probably the best place for these headphones; rip - what waste of money.
Sorry, there was a problem. Please try again later.Unfortunately there is no better tip. A big issue with the xm3’s is there design is to heavy for normal activity. They become loose over time and need to be readjusted frequently. If you follow the guide for placing them in you might get a better fit but they will create more pressure in your ear canal.
Sorry, there was a problem. Please try again later.Hi jenney, We regret to hear that you and your brother are having an issue with our wireless headphones. Sony provides different sizes of earbuds to obtain the best fit and prevent the headsets from falling out. You may select the earbuds that fit your ears the best and wear the headset correctly. The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset: https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002392265.html. Should you need further assistance, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely,
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