Questions & Answers
- Model:
- WFC710N/L
- |
- SKU:
- 6620464
Q: QuestionDoes this device allow multiple connections?
- A:Answer Yes, you can pair with two devices simultaneously using Multipoint Connection.
This question and answer was generated by AI based on customer and product data.Q: QuestionCan the audio be paused, ff, & rw by touching the buds? And are they compatible with Apple Watch.
Asked by AC.
- A:Answer Hello AC, Thank you for considering Sony products! We appreciate your inquiry about the WF-C710N earbuds and their playback controls and compatibility. We are happy to assist you in making the right choice for your audio needs. The WF-C710N features intuitive touch sensors that allow you to manage your music without reaching for your phone. Here is a quick breakdown of how you can control your experience: Play/Pause: Tap the touch sensor on the right earbud once. Next Track (Fast Forward): Double-tap the touch sensor on the right earbud. Previous Track (Rewind): Triple-tap the touch sensor on the right earbud. Volume Adjustment: Tap the right earbud repeatedly to increase volume, or the left earbud to decrease it. Quick Attention Mode: Simply hold your finger over the left earbud sensor to instantly lower your music and let in ambient sound—perfect for quick conversations. Voice Assistant: A long-press on the right earbud activates your paired device’s voice assistant. For more details about the touch sensor, please visit: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html Yes, the WF-C710N earbuds are fully compatible with the Apple Watch. Since they use standard Bluetooth protocols, you can pair them directly to your watch via the Bluetooth settings menu to enjoy music or podcasts during your workouts, even without your iPhone nearby. For more details about pairing and connecting with a Bluetooth device, please visit: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827211.html Best regards, -Fred
Answered by SonyListens
Q: QuestionAre these a class one earbud and if so what is the listening range?
Asked by Kim.
- A:Answer Hi Kim, thanks for the question! The WFC710N frequency range is 2.4 GHz band (2.4000–2.4835 GHz), and effective range is 32.81 ft. For more information you can refer to the model specifications at https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c710n/specifications Thanks for choosing Sony! Sincerely, Jenn.
Answered by SonyListens

Q: QuestionHow good are these earbuds for talking on phone?
Asked by Anonymous.
- A:Answer Hi there, The WF-C710N is excellent for phone calls, featuring high-quality built-in microphones that deliver your voice clearly. They also utilize noise-canceling technology to help reduce background interference, ensuring you can hear and be heard easily even in noisier environments. Thanks for choosing Sony. Best regards, Eliab
Answered by SonyListens
Q: QuestionWill they work with an iPhone
Asked by JDB6.
- A:Answer Hi JDB6! Thanks for the question! Happy to help out. Yes, the Sony WF-C710N earbuds are fully compatible with iPhones. They connect via Bluetooth 5.3, and can be configured using the Sony | Sound Connect app available on the App Store. Check out this link for more details: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001825773.html We appreciate you considering Sony for your next purchase! Warm regards, Estefany
Answered by SonyListens
Q: QuestionHow do you turn the volume up n down with one earbud and which one is the main earbud
Asked by AJ.
- A:Answer Thank you for contacting Sony, AJ. To adjust the volume on your WF-C710N, you can increase the volume by tapping the touch sensor on the right earbud, while tapping the touch sensor on the left earbud will turn it down. As for the main unit, either the left or right earbud can be used independently as the primary earbud, giving you the flexibility to listen with just one side while the other charges. For detailed information, you may check: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, Gus, Sony North America Customer Support
Answered by SonyListens
Q: QuestionAre these Auracast compatible?
Asked by Danib.
- A:Answer Hi Danib, The Sony WF-C710N does not support Auracast. For a more updated experience with full Auracast compatibility and industry-leading performance, we highly recommend our latest flagship, the WF-1000XM6. The WF-1000XM6 is our most advanced model, featuring the new QN3e processor for superior noise cancellation, LE Audio support for Auracast, and integrated Google Gemini Live for a truly smart listening experience. Thanks for choosing Sony. Best regards, Eliab
Answered by SonyListens
Q: QuestionCan you disable/turn off touch controls?
Asked by MargaretW.
- A:Answer Hello Msww, Thank you for considering Sony products! We appreciate your inquiry about disabling the touch controls on the WF-C710N and are happy to assist you. We understand that sometimes you want to enjoy your music without the risk of accidental commands. You can easily customize or disable these controls using the Sony | Sound Connect app. Here is how you can do it: Open the app and go to the System tab. Look for Change the touch sensor function and select the Settings (gear) icon. Under the function for both the Left and Right units, simply select None or Not assigned. This flexibility allows you to handle your earbuds freely without interrupting your audio. For a step-by-step visual guide, you can check the details here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935904.html?search=touch Best regards, -Fred
Answered by SonyListens
Q: QuestionHow do you turn the volume up
Asked by Anonymous.
- A:Answer Volume control on my cell phone
Answered by SamS
Q: QuestionWhat is the technology used for the touch sensitivity? If I'm laying down with the headphones in, will touching the pillow or leaning my head on something, will it activate the touch sensor on the headphones?
Asked by TouchSensitivity.
- A:Answer They are very sensitive. Plus they seem to keep falling out of my ears, no matter how much I press them in place and use right size covers.
Answered by Kathy
Q: QuestionAre these earbuds waterproof?
Asked by Bling.
- A:Answer Hi Bling, Thank you for asking about the water resistance of the WF-C710N earbuds. The Sony WF-C710N are not fully waterproof, but they are highly water-resistant with an IPX4 rating. This IPX4 rating means the earbuds are protected against splashing water and sweat, so they are ideal for workouts, running, and getting caught in the rain. Thank you for considering Sony! Regards, Dominick
Answered by SonyListens
Q: QuestionDo these pair with Android phones? e.g. Samsung S25 Ultra
Asked by Kamaaz.
- A:Answer Yes
Answered by user797630
Q: QuestionHow do you Connect to your phone or how do you turn them on there's got to be a way you turn them on and make it available to be compatible with your phone. Are their supposed to have buttons on them? Please help
Asked by Rich.
- A:Answer There's a button on the back of the charging case
Answered by SamS
Q: QuestionDo they work with my ps4
Asked by Billy.
- A:Answer Hi Billy, thanks for your question! We're happy to assist and get you the info you need about your devices. About connecting your WF-C710N earbuds to your PS4; the console doesn't allow direct pairing with standard Bluetooth devices like these. The PS4 is limited to a few specific headsets, mainly the PlayStation-branded ones that come with their own USB dongle for connectivity. However, if you're set on using them, you could look into using a third-party USB Bluetooth audio adapter that plugs into your PS4's USB port. This would allow you to connect the WF-C710N to the adapter instead of directly to the console. Just a friendly note: since this is a third-party solution, we can't officially guarantee its performance or compatibility. We hope this helps! We sincerely appreciate you considering a Sony product! Best regards, Estefany
Answered by SonyListens
Q: QuestionDoes the case charge the headphones without being plugged into the wall?
Asked by Jacob.
This question was asked about the related product: Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
- A:Answer Yes the case holds a separate charge from the earphones that will charge them without being plugged into the wall
Answered by JamesK
Q: Questiondo these not have a built-in mic for phone calls?
Asked by Anonymous.
- A:Answer Yes they do
Answered by SamS
Q: QuestionHow do these compare to the beats sport model as far as sound quality?
Asked by KevinC.
- A:Answer They can give them a run for the money
Answered by SamS
Q: QuestionHow effect are these at cancelling wind noise when talking on phone call? I have had people say they can't hear me well when I am riding if they call.
Asked by CyclistDurham.
- A:Answer not good for me
Answered by MONTY
Q: QuestionAre there any major differences between these and the Galaxy Buds when it comes to compatibility with a Samsung Galaxy phone?
Asked by Freddy.
- A:Answer I can't say-- but I have owned JLab, JVC, and JBL earbuds of similar price-point and these SONY's are better
Answered by MitchCumsteen
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