Questions & Answers

Q: Questionare they good for e learning i am in high schond have to be online from 7 30 am to 3 15 pc and will they be able to ware these for this long

Asked 5 years ago by jr.

• A:Answer Yes you can listen to these headphones for a long period of time but like anything on your ears sooner or later the can get annoying some but not enough to stop using them. Very lightweight and good sound and adjustable for comfort.

  Answered 5 years ago by HomeHusband

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Q: QuestionCAn I connect them to my laptop for call center work?

Asked 5 years ago by Geneva.

• A:Answer Should work fine as long as your laptop has Bluetooth. If it does not, you can purchase a USB Bluetooth adapter and then it should work.

  Answered 5 years ago by GeorgeVerified Purchase

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Q: QuestionDoes the Sony-WH-CH510 Wireless headphone connect to a ROKU JVC TV?

Asked 5 years ago by LarryJ.

• A:Answer Hi LarryJ, We don't recommend using these headphones on your television. Full operation is not guaranteed. We recommend our home theater headphones. See the link for details. https://www.sony.com/electronics/headband-headphones/wh-rf400 Regards, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionAre these adjustable? I would like a pair for myself and my 8 yr old.

Asked 5 years ago by Jewels.

• A:Answer Yes they are . I purchase these for my 12 year old son. He loves them.

  Answered 5 years ago by Topomoto01Verified Purchase

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Q: QuestionWhat is the manufacturer's warranty on these? I'm trying to decide if the extra warranty is worth it.

Asked 5 years ago by SickOfCrap.

• A:Answer Hi, AnswerThis, You may check out this page for the details about the warranty: https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf. -VIncent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it work with macbook pro?

Asked 5 years ago by NNR.

• A:Answer Hi, NNR, These headphones are compatible with Mac that has macOS version 10.10 or later: https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002404809.html. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow do I connect with an android phone?

Asked 5 years ago by Dman.

• A:Answer Put the headphones in pairing mode and go into the Bluetooth settings on your phone. You will see a list of devices showing up. Select the one that says "WH-CH510."

  Answered 5 years ago by JW177Verified Purchase

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Q: QuestionDo these work with Sony xbr55x800g? We got another pair that was supposed to work with this TV, recently from Best Buy, and we could not get them to pair no matter what we tried.

Asked 5 years ago by Peterf.

• A:Answer Hi Peterf, Unfortunately, these headphones will not work with your X800G TV. I would recommend getting a Wired or Wireless RF headphones like the WH-L600, MDR-RF995RK, or WH-RF400 model. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionHello - purchasing to WAH and use through my PC to take calls. Will this work alone or Is there other equipment I would need to make this happen? Thanks

Asked 5 years ago by Anonymous.

• A:Answer Hi there, Only ordinary phone calls are supported. Applications for phone calls on smartphones or personal computers are not supported. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it come with a charging cord or stand?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, The headphones come with a charging cord. https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402896.html Regards, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionAre these compatible with windows 10.

Asked 5 years ago by Stefanie.

• A:Answer Hi, Stefanie! Yes, these headphones are compatible with Windows 10. For details, see the link below. https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402824.html?search=windows Happy to help, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs it possible to decrease the volume or turnoff one side of the headphone due to unilateral ear sensitivity?

Asked 5 years ago by Juno.

• A:Answer Not that i can see it seems its both ears sorry

  Answered 5 years ago by Kaveman

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Q: QuestionWill they work with tv

Asked 6 years ago by Anonymous.

• A:Answer Hi, Bluetooth headphones that support A2DP may work with your TV. However, we don't guarantee its operation. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionAre these compatible with my Alexa?

Asked 6 years ago by Rhonda.

• A:Answer Hi, Rhonda! Unfortunately, this unit only supports Google Assist and Siri voice assistant functions. -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan these be used with a smart tv?

Asked 6 years ago by Roxy.

• A:Answer Hi, Roxy! We cannot guarantee its full operation because these headphones are specifically built for smartphones. Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I use it with iPad

Asked 6 years ago by Sue.

• A:Answer Hi, Sue! Yes, you can pair it on your iPad. Please refer to this link for pairing instructions: https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402848.html -Sam

  Answered 6 years ago by SonyListens

  
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Q: Questioncan I use them with a samsung TV

Asked 6 years ago by Hayden.

• A:Answer Yes, I just go to general setting audio, and select blue tooth option and it works great.

  Answered 5 years ago by MissBellaVerified Purchase

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Q: QuestionWhy are these no longer sold new? Were they just recently phased out?

Asked 1 month ago by Nickname.

Q: QuestionCan this item connect to a android

Asked 2 years ago by Dap.

• A:Answer Yes

  Answered 2 years ago by JohnTVerified Purchase

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