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Page Showing 41-60 of 196 questions
  • Questionwill these headphones connect to Android phones

    Asked by Headphone.

    • Answer Hello there! Thank you for reaching out with your question. We can certainly help you with that. The WH-CH520 headphones will connect to Android phones without any trouble. They use Bluetooth, so you just need to pair them like you would with any other wireless headphones. Once connected, you’ll be good to go for music, calls or whatever you need. If you’d like to learn more about this product, feel free to check out the following link: https://helpguide.sony.net/mdr/2958/v1/en/index.html We sincerely appreciate you considering a Sony product! Best regards, Estefany

      Answered by SonyListens

  • QuestionWill the headphones work with a the playstation 5 gaming system?

    Asked by Muff.

    • Answer Hi Muff, Thanks for sending your question about the WH-CH520 headphones. We're happy to clarify that for you! While the PS5 console itself does not natively support connecting Bluetooth audio devices like the WH-CH520 directly for a seamless experience, you certainly have a couple of options to make it work: -You can use the WH-CH520 headphones with the PS5 by pairing them to your Bluetooth-enabled television (which uses the A2DP profile). The TV routes the PS5 audio to your headphones, but you likely won't be able to use the microphone for chat, and you may experience some audio lag depending on your TV model. -A better option for gaming is a USB Bluetooth transmitter dongle plugged into the PS5. This bypasses console limitations, allowing you to pair the WH-CH520s, often resulting in lower audio latency and possibly enabling microphone use, depending on the specific adapter. -You can use your headphones by connecting them directly to the controller's 3.5mm headphone jack using a compatible audio cable. This provides a guaranteed, direct audio connection from your PS5 to the headphones. For a guaranteed and fully integrated experience, we highly recommend one of our dedicated INZONE gaming headsets, designed specifically for the PS5. Hopefully, that clears things up! For more detailed information, please refer to the following resource: https://helpguide.sony.net/mdr/2958/v1/en/index.html Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionIs there a case for Sony wh-ch520 headphones

    Asked by Syljan.

    • Answer Thank you for contacting Sony, Syljan. The WH-CH520 headphones do not include a case in the box. However, you can easily find protective third-party hard-shell cases online designed specifically to fit the WH-CH520 for travel and storage. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionWindows 11 compatible?

    Asked by Morm.

    • Answer Hi Morm, That's a great question! Yes, the Sony WH-CH520 headphones are fully compatible with Windows 11. You can easily pair them with your computer via Bluetooth. We have a complete guide to walk you through the pairing process: Pairing and connecting with a computer (Windows® 11) https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000940509.html Thank you for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionHow do you turn the headphones on and off

    Asked by Bob.

    • Answer Hi Bob, Thank you for asking! Turning the Sony WH-CH520 headphones on and off is simple, as both actions use the same dedicated (power) button. To Turn the Headphones On: Press and hold the (power) button for approximately 2 seconds or more. The indicator light (blue) will flash, confirming the headphones are active. To Turn the Headphones Off: Press and hold the (power) button for approximately 2 seconds or more. The indicator light will flash briefly before turning off completely, indicating the headphones are powered down. We hope you find this information helpful, and thanks for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionWill this earphone allow others to hear tv at same time

    Asked by Trspr.

    • Answer Hi Trspr! Thank you for reaching out with your question. We can certainly help you with that. If you connect your WH-CH520 earphones to the TV using Bluetooth, usually the TV's built-in speakers will turn off automatically. So, in that case, only you would be able to hear the sound through the headphones. While some newer smart TVs have a special setting that lets you play audio through both the Bluetooth device and the TV speakers simultaneously, the short answer is that it depends on your specific TV. If your TV is connected to the headphones via Bluetooth, you'll need to check the TV's sound settings for an option to keep the speakers on; if that feature is available, then yes, others will hear it, too. We'd recommend checking your TV's manual or reaching out to their support to see if that's a feature your model offers. We really appreciate you thinking of Sony for your purchase! Best regards, Estefany

      Answered by SonyListens

  • QuestionDo these earphones support auracast?

    Asked by Soju.

    • Answer Hi Soju, thanks for your interest in our headphones! We can definitely assist you with that. The WH-CH520 is an awesome pair of headphones, especially for battery life and sound quality, but they don't actually support Auracast. Auracast is a feature that needs the newer Bluetooth LE Audio technology, and the WH-CH520 doesn't have that built-in. If Auracast is a must-have for you, we've definitely recommend checking out the WH-1000XM6. They're our top-of-the-line wireless headphones and they support Auracast. We really appreciate you thinking of Sony for your purchase! Best regards, Estefany

      Answered by SonyListens

  • QuestionCan you use blootooth with hearing aids as well

    Asked by DM.

    • Answer yes, you can

      Answered by Josei

  • QuestionAre these good for exercise?

    Asked by TarBurg.

    • Answer Hi TarBurg, We appreciate your interest in our headphones. We're here to help! While the WH-CH520 are excellent as general-purpose wireless headphones for casual daily use, they are not recommended for exercise, particularly workouts involving sweat or outdoor activity, due to the lack of water/sweat resistance. For workouts, it’s better to choose headphones with a certified water/sweat resistance rating and sport-focused stability features like our WF-SP700N and Float Run models. We hope this helps! Thanks for considering Sony products. Best regards, Estefany

      Answered by SonyListens

  • QuestionI'm a high schooler teen who loves to listen to music 24/7 and I sleep with them on so are these headphones really good with good durability ? because I also do sports

    Asked by question.

    • Answer Hi question, The WH-CH520 headphones are designed to be lightweight and comfortable for all-day listening, but they are not specifically made for sports and are not waterproof or sweatproof. For a secure fit and durability during sports, we would recommend a truly wireless model like the WF-C510 or the WF-C710N, which are designed to handle moisture and stay in place during physical activity. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionCompatible with Samsung tv?

    Asked by Sandman22.

    • Answer Yes. I have paired it with Samsung tv.

      Answered by RajanS

  • QuestionIs it compatible with a Samsung tv?

    Asked by Sandman.

    • Answer Hi Sandman! Thank you for reaching out with your question. We can certainly help you with that. The Sony WH-CH520 should be compatible with a Samsung TV, as long as the TV supports Bluetooth audio output using the A2DP profile. To confirm compatibility for your specific Samsung TV model, check your TV’s audio output settings for a Bluetooth option and verify in its manual or settings that it mentions support for wireless/Bluetooth headphones or the A2DP profile. We hope this helps! Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionAre these headphones compatible with a PS3

    Asked by GlitchdogNasty69.

    • Answer Hi GlitchdogNasty69, Thanks for reaching out! That's a great question about using your WH-CH520 headphones with a PS3. While the WH-CH520 headphones connect via Bluetooth, they aren't fully compatible with the PS3. The console's Bluetooth functionality is mainly for voice chat, not for transmitting all game audio. This means you might be able to use them for party chat with friends, but you won't hear the game's sound through them. The best way to get full game audio wirelessly is to use a Bluetooth transmitter. You'd plug the transmitter into the audio output on your TV and then pair your headphones with the transmitter. This would allow you to hear everything: the game's sound and your friends' voices, all through your WH-CH520 headphones. Thanks for considering Sony products. We hope this helps! Best regards, Estefany

      Answered by SonyListens

  • QuestionCan you turn the noise canceling feature on and off? How effective is the noise canceling feature. Can it block out the sound of a lawnmower?

    Asked by Mwoman.

    • Answer Hi Mwoman! Thank you for your question about the WH-CH520 headphones! The WH-CH520 model does not have a noise canceling feature. For blocking out sounds like a lawnmower, you would want a headphone with Active Noise Cancellation (ANC). This feature uses microphones to analyze and cancel out external noise. Our WH-1000XM5 headphones are a fantastic option for that, as their noise canceling is incredibly effective and perfect for environments with loud and persistent sounds. Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionWill the cushion covers degrade and flake overtime?

    Asked by Archie.

    • Answer Hi Archie, that's a great question! We use materials that are designed to be durable for long-lasting use. While normal wear and tear happens with any product, the cushion covers on the WH-CH520 are made to be resistant to flaking and degradation over time. Of course, keeping them clean and taking good care of your headphones will help them stay in great shape for even longer. Thanks for considering Sony products! Hope this helps. Best regards, Estefany

      Answered by SonyListens

  • QuestionWhat are the cushion covers made of?

    Asked by Archie.

    • Answer Archie

      Answered by SusanM

  • QuestionWill Best Buy carry the yellow color at some point in the future? Or is that a Sony exclusive color?

    Asked by Nikki.

    • Answer Sony exclusive color

      Answered by SusanM

  • QuestionCan you use them on an airplane

    Asked by Airplane.

    • Answer Yes. They are Bluetooth and work without internet.

      Answered by Trey

  • QuestionAre these compatible with macbook air?

    Asked by Dee.

    • Answer Hello Dee, Thank you for choosing Sony! We appreciate your question and are here to assist you. Yes, the Sony WH-CH520 headphones are compatible with a MacBook Air. To connect them, simply place the WH-CH520 in pairing mode, access the Bluetooth settings on your MacBook Air, and select the headphones from the available device list. There's no need for any additional software or adapters. For more detailed instructions on how to activate pairing mode, please visit: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=pairing Best regards, -Fred

      Answered by SonyListens

  • QuestionIs this product water resistant?

    Asked by Addy.

    • Answer No, it will still get moisture from sweat and liquid

      Answered by BestBuyMJ