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Hi Chris, Thank you for reaching out to us. We're sorry to hear the issue that you are having with the built-in microphone of the headphones. Unfortunately, you can't connect separate microphone on the WHCH710N. Please try some steps on this link to troubleshoot if the headphones microphone is not working properly: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00204483 Should you need further assistance, please email the below information to [email protected]. Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
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