1-2 of 2 Answers
Cut both the headpho es and ipad off and retry. Make sure your device is discoverable.
Sorry, there was a problem. Please try again later.Hi Jane, Thank you for reaching out to us. We're sorry to hear some issues that you are having with your WHCH710N headphones. Allow us to help troubleshoot the problem. Let's try to isolate by following the steps on this link if pairing cannot be done on your other Bluetooth device: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752754.html May we contact you to help? If so, please email the below information to [email protected]: Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
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