“Will these work with a laptop running on Windows 8.0? I can't get them to pair and connect. The online Help Guide has directions for Windows 8.1 and 10 only. Thank you.”
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Hi Windows8User, Thank you for your inquiry. We're sorry to hear that you can't pair the headphones to your laptop. You may try some of these steps below that may help resolve the issue. Make sure to turn up the volume level on the computer. Place your device within one meter (three feet) of the computer. Make sure your computer supports the Advanced Audio Distribution Profile (A2DP) Bluetooth® profile. Please open this link with steps if you can't pair the Bluetooth headphones to a computer. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00008539 May we contact you to help? If so, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Kris
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