“I have a new iPhone SE and have been able to connect my other devices but am having problems connecting my Sony head phones. I’ m sure it is operator error. Could you walk me through the steps. Thanks”
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I do it by making sure they’re completely off, then long press the power button until you hear something about Bluetooth connecting looking for pair.
Sorry, there was a problem. Please try again later.Hi, Thank you for reaching out to us. We're sorry to hear the issue that you are experiencing with your WHCH710N. This headphones can be connected wirelessly on compatible Bluetooth devices that supports A2DP Bluetooth profile and wired using the supplied headphone cable. You may use this link as your guide on how to pair and connect the headphones with an iPhone: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752768.html May we contact you to help? If so, please email the below information to [email protected]: Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
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