Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Angle. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Left. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 11. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 12. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 13. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 14. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 15. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 16. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 17. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 18. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 19. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 23. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 24. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Alt View 25. Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black.
  • Sony XB900N Wireless Noise-Canceling Extra-Bass Headphones Product Overview video 2 minutes 06 seconds
  • Sony WH-XB900N Product Video video 0 minutes 47 seconds

Sony - WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones - Black

Model:
WHXB900N/B
SKU:
6347796
Your price for this item is $249.99
Page Showing 101-120 of 187 questions
Ask a Question

  • QuestionI BOUGHT YHESE PHONES FOR MY TV, I ALWAYS GET SONY BUT I AM NOT TECH SAVVY. I CAN'T SEE WHERE THESE R 4 TV EVEN THO THE SALESMAN SAID SO. ARE THEY??

    Asked by kittio.

    • Answer Hi Kittio, Thank you for choosing our WH-XB900N Headphones. Please check this link on how to pair the headphones with your Bluetooth device. https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050038.html. Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl

      Answered by SonyListens

  • QuestionLooking to use in a studio setting and need to plug into mixing console. Do they come with a cable? What kind of cable do they use?

    Asked by Jiamo.

    • Answer Hi Jiamo, Yes, it comes with a Headphone cable (approx. 1.2m) and they use 3.5mm stereo mini plug. Thank. -Jess

      Answered by SonyListens

  • QuestionCan I use these on a keyboard

    Asked by Anonymous.

    • Answer Hello, thank you for your question. This unit is designed to connect mainly with smartphones and other Bluetooth devices. ~Earl

      Answered by SonyListens

  • QuestionAre these headphones compatible with HP laptops ? Or do they require a cord ?

    Asked by Phil.

    • Answer Hi Phil, Great news! Yes, this unit is compatible with Laptops via Bluetooth connection. Thanks. -Jess

      Answered by SonyListens

  • QuestionMy son plays xbox...can he use these headphones for that?

    Asked by Mary.

    • Answer Hi Mary, thanks for your inquiry. Although the headphones can be paired to Bluetooth devices, using this with your gaming console is not guaranteed to work. This is designed to work with audio devices such as MP3 players and/or smartphones. We recommend using headphones that are designed for gaming consoles. You can connect these headphones to your television so you can get the audio from your Xbox. Regards, Jess

      Answered by SonyListens

  • QuestionAre these headphones HEAVY????

    Asked by Angie.

    • Answer Hi Angie, They’re light headphones and the weight is approximately 8.96 oz (254 g). The WH-XB900N features a soft cushioned ear pads offer long-lasting comfort while reducing the pressure on the ears and the overall weight of the headphones, ideal for listening to your favorite albums, back-to-back. Thanks. -Jess

      Answered by SonyListens

  • QuestionIs this good for professional musician; how does it compare to apple product

    Asked by Musiclover.

    • Answer Hi KB, Yes, these headphones are good for professional musician. Noise cancelling is phenomenal and the app is wonderful based on professional reviews as well. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks. -Jess

      Answered by SonyListens

  • Questionhey there I've got a question about shipping of the product by ordering it. if someone will order a sony headphone from Canada-Toronto and the shipping address would be to the UK-folkstone ,how long it takes to receive it on my door? thanks you

    Asked by jeff.

    Answer This Question

  • QuestionDo the Sony WH-XB900N HEADSETS work on 55" Smart T.Vs?

    Asked by Inka.

    • Answer Hi Inka, Thank you so much for your inquiry! If your Smart TV supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for music playback connections, yes, you can. I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionWill the bluetooth and speaker work with a ps4 gaming console?

    Asked by Mark.

    • Answer Hi Mark, thank you for your question. The PlayStation has its own dedicated headphones. You may check their main site. ~Earl

      Answered by SonyListens

  • QuestionHi Wondering about hook up and use of these headphones Q1- Can I use these with an audio hook up and just plug into TV? without anything between? TV is 2012 Visio Do I buy a 3.5mm cord for extra distance?

    Asked by TR.

    • Answer Being 47" inches from TV is too close with just the Sony WH XB900N ( sku 6347796) What product sku compatible cord goes with the XB900N Do I need a device RF type transmitter Thank you

      Answered by TR649

  • QuestionHi in the official site of sony, the only colors available are only black and blue. Are the gray ones legit??

    Asked by mjbtsn.

    • Answer Hi mjbtsn, thank you for your question. The official color option for this unit is Black. You may check the link below: https://www.sony.com/electronics/headband-headphones/wh-xb900n/specifications#features ~Earl

      Answered by SonyListens

  • QuestionWould these be to large for an 8 year old ?

    Asked by Anonymous.

    • Answer Hi there, thank for your inquiry. Yes, it can. These are an ideal choice for kids as well as the adults with more adjustment available. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. With all-day power, Bluetooth wireless technology, long-listen comfort and everyday practicality, the WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. Hope this helps. -Jess

      Answered by SonyListens

  • QuestionDoes this work on ps3?

    Asked by Alexis.

    • Answer Hi Alexis, Although the headphones can be paired to Bluetooth devices, using this with your gaming console is not guaranteed to work. This is designed to work with audio devices such as MP3 players and/or smartphones. We recommend using headphones that are designed for gaming consoles. You can connect these headphones to your television so you can get the audio from your PlayStation. Thanks. -Jess

      Answered by SonyListens

  • QuestionDo these work with a Sonos bar which I use for TV speakers?

    Asked by Sammy.

    • Answer Hi Sammy, thanks for your inquiry. The WHXB900N will work with devices that support the following Bluetooth profile: A2DP / AVRCP / HFP / HSP If the soundbar allows connectivity for output to a headset then you could use it. Regards, Jess

      Answered by SonyListens

  • QuestionWhen you google, you will find a very common problem is that the band cracks, rendering the headphones useless. Your company has a lot of unhappy customers that you just dismissed. The band on mine broke w/very gentle, normal use. What will you do for me

    Asked by OutFewHundredDollars.

    • Answer Hi BeyondDisappointed, Thank you for purchasing our WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones. We are sorry to hear that your headphones were broken. This is definitely not the news we'd like to hear from you. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We'd love to turn your opinion around and assist you further. Please follow the steps below for ways to contact. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Headphones Model Number: Additional Information regarding your experience with the WH-XB900N We value you being a Sony customer. We are sorry for the inconvenience and hope to speak to you to resolve this matter. Thanks again for shopping Sony! Sincerely, Jess

      Answered by SonyListens

  • Questioncan it be use for gaming ,like ps4 ,xbox or other gaming tech.

    Asked by teeke.

    • Answer I would strongly advise against getting these or any other sony headphone. They cracked in half and if you google, this is clearly a common problem. Sony will not honor this defect, they just keep claiming it is not covered under warranty. They are useless cracked in half. They don't stay on. And just for reference, i handled my headphones with extreme care. Never dropped them, never even folded them or put them in a bag. Just put them on my head and off. After about 10 calls the most they offered to do for me was send them to be repaired which would cost me about $100, or they offered me a $10 discount. I'd suggest finding another brand.

      Answered by OutFewHundredDollars

  • QuestionI just bought this on black friday sale , tried to do phone call, though I can hear from the other end, they can't hear me. Do i need to do any set up or configuration for phone call? I did pair to my android thru blue tooth. TIA

    Asked by Crazy666.

    • Answer Hi Crazy666, Thank you for the feedback on your experience with your WHXB900N. We regret to hear you're having call quality issues with the unit. This is usually not the case for our headphones nor the experience we want you to have. We'd love to troubleshoot the issue and make this a better experience for you. Please make sure that the headphones has the latest software update, please use the Headphones Connect app to update the software. Try the following: - Keep the headset away from microwave ovens, Wi-Fi devices, etc. - Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device. - Check the audio settings of the Bluetooth device to make sure the sound is output to the headset during a call. - Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile. Resetting and Initializing the headphones will also help on resolving the issue. To reset, press both the (power) button and the CUSTOM button simultaneously while charging. The headset will be reset. The device registration (pairing) information is not deleted. If the issue still occurs, please initialize the headphones. To initialize, turn off the headset while the USB Type-C cable is disconnected and then press and hold the (power) button and the CUSTOM button simultaneously for 7 seconds or more. The indicator (blue) flashes 4 times ( ), and the headset is initialized. This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again. If the issue still occurs after troubleshooting, please contact us for better assistance. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Headphones Model Number: Additional Information regarding your experience with the WHXB900N We value you being a Sony customer. We are sorry for the inconvenience and hope to speak to you to resolve this matter. Thank you for letting us help assist you. Sincerely, Jess

      Answered by SonyListens

  • QuestionHow do I connect to TV set?

    Asked by MplsFonz.

    • Answer Hi MplsFonz, Thank you for your inquiry. The WHXB900N headphones have two ways of connecting, first is by using A2DP Bluetooth profile which let you connect to a compatible A2DP device wirelessly or by connecting to a device using the Headphone Cable jack. I hope this helps! - Kris

      Answered by SonyListens

  • QuestionDoes it connect to android phones?

    Asked by Marfas.

    • Answer I would strongly advise against getting these or any other sony headphone. They cracked in half and if you google, this is clearly a common problem. Sony will not honor this defect, they just keep claiming it is not covered under warranty. They are useless cracked in half. They don't stay on. And just for reference, i handled my headphones with extreme care. Never dropped them, never even folded them or put them in a bag. Just put them on my head and off. After about 10 calls the most they offered to do for me was send them to be repaired which would cost me about $100, or they offered me a $10 discount. I'd suggest finding another brand.

      Answered by OutFewHundredDollars

Page 6, Showing 101-120 of 187 questions

Best-selling headphones

  • Apple - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
    Your price for this item is $249.99
  • Apple - AirPods 4 - White
    Your price for this item is $129.99
  • Apple - EarPods (USB-C) - White
    Your price for this item is $19.99
  • Apple - AirPods 4 with Active Noise Cancellation - White
    Your price for this item is $168.00
    The comparable value for this item is $179.99
  • Apple - EarPods with Lightning Connector - White
    Your price for this item is $19.99