A:AnswerHi Hmid, thanks for your question regarding the WHCH720N headphones! We are sorry to hear that the earpads of your old ones are falling part, this is a good moment to go for the upgrade. These new headphones will definitely be able to connect wirelessly to the TV as your current ones do, all you need to do is going into the TV settings and pair the new ones via Bluetooth, and they will be ready to go! Thanks for choosing Sony, regards, -Dominick
A:AnswerHey Davidk, thanks for your question!
About the connections, it will depend on your TV, the WHCH720N can be connected to your TV and if your TV can output the audio from Bluetooth and TV speakers at the same time, yes, it must work fine.
We hope this helps with your question, thanks for considering Sony!
Gus
A:AnswerYes, you can answer calls on your iPhone using the Sony WH-CH720N headphones. When you receive a call, you can press the multifunction button on the headphones to answer it. You can also talk through the built-in microphone on the headphones to speak with the person calling you. The sound quality for both listening and speaking during calls is clear, and you can use the headphones just like a regular Bluetooth headset for hands-free conversations.
A:AnswerIt seems like you may be looking for headphones (possibly "dead" meaning non-functional ones) to connect to your Bravia Flat Screen TV.
If you're looking for wireless headphones to pair with your Sony Bravia TV, here are a few options:
1. Bluetooth Headphones
If your Sony Bravia TV has Bluetooth functionality, you can pair Bluetooth headphones like the Sony WH-CH720N directly with the TV for wireless audio.
2. Wired Headphones
If your TV doesn't support Bluetooth or you prefer wired headphones, you can use the 3.5mm audio output (if available on your TV) to connect wired headphones. For this, you’ll need an adapter or a headphone with a 3.5mm jack.
3. Using a Bluetooth Transmitter
If your Bravia TV doesn’t have Bluetooth support, you can connect a Bluetooth audio transmitter to the TV’s audio-out port (like the headphone jack or optical audio out), which will then transmit the audio to any Bluetooth headphones you use.
Let me know if you need more details on setting these up!
A:AnswerHi JimmyMac, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue paring your new headphones with your Samsung TV. Please make sure your WH-CH720N headphones are not connected to any other device. If they are, disconnect them from that device before trying to pair with your TV. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777004.html
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
A:AnswerHi Terrysonyphones, Thank you for the question. To be able to listed to music, the WHCH720N has to be paired to a source device like mobile phone, laptop, or TV.
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Regards, -Craig
A:AnswerYes, the Sony WH-CH720N headphones can be used for making and receiving cell phone calls. They have a built-in microphone and support Bluetooth, so you can pair them with your phone. When you receive a call, you can answer it by pressing the multifunction button on the headphones. Similarly, you can end the call by pressing the same button. The sound quality for calls is clear, and the microphone picks up your voice well.
A:AnswerHi Richard, Thank you for reaching out to us. The WHCH720N's Help Guide and Reference guide can be found on this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/manuals
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Regards,
Carl
