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Make sure your phone's Bluetooth is on and searching for devices in the Bluetooth menu. On the headset, press and hold the power button (do not let go) and the device with a name of "WI-C300" should appear in the list of devices on your phone. Connect with WI-C300 and once connected, let go of the power (pairing) button.
Sorry, there was a problem. Please try again later.Hi Kjames150, We regret to hear that about what happened. Kindly check on this link for steps on pairing the unit with an iPhone: https://helpguide.sony.net/mdr/wic300/v1/en/contents/TP0001613454.html?search=iphone ~Ralph
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