“The unit does the following repeatedly; do I need a new battery? 1) Press the power button - it turns on.The charge light blinks 3 times, then comes on solid orange. The unit then powers off after 15 seconds. 2) The charge light turns off after 60 sec.”

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• Yes, I've already looked at all those instructions and performed a reset. None of these things solved the problem. Now what?

  Answered by anon 7 years ago

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• Hi nona, we're sorry to hear that.To isolate the issue with the unit, kindly refer to the helpful links provided below and simply follow the instructions: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266515.html http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266524.html http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001271526.html http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266519.html Regards, _Bob

  Answered by SonyListens 7 years ago

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