“Hi, I just got my Sony Srs XB 20. I immediately started playing it. The Bluetooth gets disconnected after 5-7 mins and speakers shut off. The battery is 70%. Should I have charged before using it, even if battery is 70% or is it a defected piece?”

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• Yes, I believe it says to fully charge

  Answered by Rock 7 years ago

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• Hi Rohan, we're sorry to hear that. To isolate the issue, kindly refer to the troubleshooting steps provided on the links below: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001271526.html http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266519.html http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266520.html Regards, _Bob

  Answered by SonyListens 7 years ago

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