“Have had these for about 6 months. Use them almost everyday for working out and get sweat on them. Now l can't get them to turn on, and the light does not come on even when charging. Is there a fix, and if not is there there any way I can I get a new one?”

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• Only if you bought replacement insurance

  Answered by PapaK 8 years ago

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• Hi Luke, Have you tried calling our Technical Support team about this issue? If so, kindly send your reference number/event ID to [email protected] so we can further assist you. Thanks, >Joffrey

  Answered by SonyListens 8 years ago

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