Questions & Answers

Q: QuestionHow’s the mic? Can the person you’re on a call with while running hear you perfectly?

Asked 6 years ago by Giraffe0917.

• A:Answer The mic is not very good. I have to almost yell for the other person to hear me

  Answered 6 years ago by Steve0

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Q: QuestionHow do I pair my headphones to my new iPhone?

Asked 6 years ago by Ellie.

• A:Answer Hi, Ellie! Please ensure that both devices are in pairing mode by turning on the Bluetooth function. Please check the Help Guide more details: https://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176136.html Regards, Erin Sony Social Support

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan these headphones work with Alexa?

Asked 6 years ago by Terry.

• A:Answer No, you have to press and hold the button to activate the mic.

  Answered 6 years ago by yarsftksVerified Purchase

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Q: QuestionWhat is the functionality? Play, pause, volume up/down,and what else? Can you skip a song with it?

Asked 6 years ago by Me.

• A:Answer Yes

  Answered 6 years ago by yarsftksVerified Purchase

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Q: QuestionCan I transfer MP3 files from my computer to earbuds via USB cable? If no, I'm looking for earbuds that work not only with mobilephones via blutooth, but also with work like mp3 players. Do we have any model capable to do both?

Asked 6 years ago by Murilo.

• A:Answer No,. these buds do not have a storage drive in them.

  Answered 6 years ago by richblazeVerified Purchase

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Q: QuestionCan I activate Google assistant with this headset while riding a bike ??? if yes how should i activate it's urgent PLZZ !!

Asked 6 years ago by Roy7899.

• A:Answer I don't think so.

  Answered 6 years ago by EvenSteven

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Q: QuestionDoes the headphone notify when battery level is low ? How to check the current battery level ?

Asked 7 years ago by VR.

• A:Answer No, itll just say, "recharge headset" and turn off.

  Answered 6 years ago by yarsftksVerified Purchase

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Q: QuestionMy son got these for Christmas, he charged them and they will not power on, is he doing something wrong?

Asked 7 years ago by AJ.

• A:Answer Hi AJ, We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this post in the email. Regards, ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs it compatible with PS4?

Asked 7 years ago by eu.

• A:Answer yes

  Answered 6 years ago by yarsftksVerified Purchase

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Q: QuestionAre these compatible with the note 9?

Asked 7 years ago by Kelly.

• A:Answer Compatible with any Bluetooth enabled device with bluetooth v2.0 or higher.

  Answered 7 years ago by taurusbharathVerified Purchase

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Q: QuestionIs this compatible with the Android Smartwatch?

Asked 7 years ago by CP.

• A:Answer Not sure

  Answered 6 years ago by JakeVerified Purchase

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Q: QuestionIs this compatible with a Google Pixel 3?

Asked 7 years ago by Jenn.

• A:Answer Works with any blue tooth device

  Answered 7 years ago by oldguy57Verified Purchase

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Q: QuestionWill these work with an iPhone 8

Asked 7 years ago by Dixie1.

• A:Answer Yes, they work with my iPhone 8plus. But I only use them for music for the bass effects .

  Answered 7 years ago by BinghiVerified Purchase

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Q: QuestionWhat is the IPX rating to indicate how much water resistance these headphones can take?

Asked 7 years ago by DudeKelp.

• A:Answer Not sure what there IPX rating is, but I have worn them in the rain while trail running as well as in very humid conditions where I was sweating quite a bit, no problems at all.

  Answered 7 years ago by Dan3Verified Purchase

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Q: Questioncan you talk on the phone with these ear buds

Asked 7 years ago by realleeblessed.

• A:Answer Yes, works well

  Answered 7 years ago by sldubVerified Purchase

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Q: QuestionCan they be used for swimming?

Asked 7 years ago by Sara.

• A:Answer No

  Answered 7 years ago by vincen20Verified Purchase

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Q: Questiondo they work with a iphone 8 plus?

Asked 7 years ago by djo.

• A:Answer Yes. Works with iPhones

  Answered 7 years ago by Vegas41Verified Purchase

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Q: QuestionHow do you charge the earpiece

Asked 7 years ago by Rex.

• A:Answer Hi Rex, You may use the supplied micro-USB cable and connect it to a computer for charging. Kindly check on this link for more details: https://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176125.html?search=charging ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes these earphones turn off automatically after some minutes? If yes, then how many minutes?

Asked 7 years ago by Manu.

This question was asked about the related product: Sony - XB50BS Extra Bass Sports Wireless In-Ear Headphones - Blue

• A:Answer Mine do turn off after about 15 minutes of non-use.

  Answered 6 years ago by Yankeefan1582Verified Purchase

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