Questions & Answers

Q: QuestionCan I get phone calls?

Asked 7 years ago by Duncan.

• A:Answer Yes

  Answered 6 years ago by SKD1442Verified Purchase

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Q: QuestionMy mdr-xb650 BT extra bass indicator light flashes dimly in red when charging, and they don’t power on. What is the problem, how can I fix it or what should i do to solve it.

Asked 7 years ago by Baxter.

• A:Answer Hi Baxter, We regret to hear that you're having issues with this Headphones. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034990.html Regards, Zac Sony Social Support

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan these headphones be used for TV

Asked 7 years ago by Curtis.

• A:Answer Yes, provided you have some kind of Bluetooth transmitter connected to your TV

  Answered 6 years ago by SKD1442Verified Purchase

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Q: QuestionCan I use these on a vizio 43 inch 4K smart tv

Asked 7 years ago by Anonymous.

• A:Answer Hi there, It will depend if the TV supports Bluetooth headphones. The headphones will support the following Bluetooth profiles: -A2DP (Advanced Audio Distribution Profile): enables you to enjoy high-quality audio content wirelessly. -AVRCP (Audio Video Remote Control Profile): enables you to adjust volume, etc. Regards, ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionAre these headphones compatible with Alexia?

Asked 7 years ago by Grateful.

• A:Answer Hello Grateful, you may check the helpful link below for more information regarding this concern: https://www.sony.com/electronics/support/articles/00178845 Regards, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan you call recieve calls on this ?

Asked 7 years ago by Scott.

• A:Answer Hi Scott, Yes. You can receive calls with these headphones. Check here for more details: https://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034962.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionWill this device work with a NOT smart TV? Is there a way to hook it up? Christine Murphy [email protected]

Asked 7 years ago by Christine.

• A:Answer I don’t think so. There is no cord so Bluetooth is the only connection option. If the TV doesn’t have Bluetooth then it won’t work.

  Answered 6 years ago by RainDancerVerified Purchase

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Q: QuestionCan you buy new batteries for these? I have a TMR - RF985R headset that won't charge up.l

Asked 7 years ago by Dabby.

• A:Answer Hi Dabby, you need to contact your nearest Sony dealer for a battery replacement. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionIt describes the headset as headset with microphone. I haven't opened the box yet is there a microphone on here? Perhaps can be used on laptop with chat?

Asked 7 years ago by Microphone.

• A:Answer Yes, i use it with my cell phone and answer calls with it.

  Answered 7 years ago by SixfootVerified Purchase

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Q: QuestionIs it Sweatproof

Asked 7 years ago by Neelson.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Red

• A:Answer Kind of, I also use them to do some walking/running treadmill workouts and the ear plastic only gathers slight sweat debris.

  Answered 6 years ago by RosaVerified Purchase

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Q: QuestionCan I charge my Sony XB650BT wireless Bluetooth headphones using an in wall USB power block?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Red

• A:Answer Hi there! It is recommended to charge these headphones by connecting to a booted computer: https://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001034941.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan u use these headphones for my Xbox one to play live

Asked 7 years ago by Edgar805.

• A:Answer Hi Edgar805, we cannot guarantee full compatibility with a gaming console. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionAre they compatible with iPhone?

Asked 7 years ago by Allen.

• A:Answer Yes!

  Answered 7 years ago by Melons778

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Q: QuestionWill these work with my Apple tablet?

Asked 7 years ago by Beverlyef.

• A:Answer Yes, they will.

  Answered 7 years ago by MB68

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Q: QuestionHow long is the manufacturers warranty

Asked 7 years ago by JIMINTX.

• A:Answer Hello JIMINTX, the manufacturer's warranty is good for a year. To know more about the warranty, please check the link below: https://docs.sony.com/release//Warranty_446033111.pdf Regards, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionDo they come with a carrying case?

Asked 7 years ago by Wags.

• A:Answer No they don’t

  Answered 7 years ago by Melons778

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Q: Questionhow will i know if my headphone is charging

Asked 7 years ago by fernan.

• A:Answer There should be an orange/red light near the power button

  Answered 7 years ago by starstuffmelody

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Q: QuestionWhere is the base to charge it located

Asked 7 years ago by Tricia.

• A:Answer No nase. Micro usb charging port.

  Answered 7 years ago by Steelers36Verified Purchase

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Q: Questionwhere is the base to set on and charge

Asked 7 years ago by Anonymous.

• A:Answer Hi there, It doesn't have a transmitter or base for charging. It is supplied with a micro-USB cable used for charging the headset on a computer. You may refer to pages 11-12 of this link for more information: https://docs.sony.com/release//Help_4591692111.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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