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Sometimes it depends on the clothing or shirt you are wearing as to how well the microphone picks up your voice. I will sometimes hold the left side with mic up near my mouth so I can be heard better to whomever I am speaking with. This is not always necessary but it does happen occasionally. I liked my set so much that I bought a second set for a spare in case something happened to my first set and sometimes on my 12 hr work shift, I use the 2nd set when the 1st set dies after nine or ten hours of use. I mostly use mine to listen to music with only two or three phone calls during the work shift.
Sorry, there was a problem. Please try again later.Hi there! We're sorry for the inconvenience. You may try initializing the headset to restore its factory default settings. Here are the steps: http://helpguide.sony.net/mdr/xb70bt/v1/en/contents/TP0001176175.html -Jerome
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