“anyone pre-ordered, and have "a release date has not been announced" on order status? Talked to multiple customer service people, no one could tell me why. Or why it hasn't shipped on release date-today. Kind of the point of pre-ordering-to get day of...”
Answer This Question
1-4 of 4 Answers
The phone was actually in stock 8/25/2021. They fulfilled new orders with 1-day shipping options, but neglect pre-orders and just say will arrive before Sep 27th.
Sorry, there was a problem. Please try again later.IF they fulfilled orders on one day shipping on 8/25 I expect BB to offer those of us who ordered once the phone was available for Pre-Order some sort of concession. Poor customer service if this did in fact occur.
Sorry, there was a problem. Please try again later.I'm surprised you were even able to pre-order in the first place as my stores did not allow me to. Apparently, my stores have September 10th as when they will receive the phone.
Sorry, there was a problem. Please try again later.Probably has to do with the global chip shortage. I was hoping to walk into a Best Buy on the 24th and buy one but they're not in stock anywhere. Seems like August 24 wasn't the actual release date.
Sorry, there was a problem. Please try again later.