Explore the latest Back to School techShop now

Main Content

Questions & Answers

$149.99
Page Showing 1-16 of 16 questions
  • QuestionHow is the call quality on these earbuds?

    • Answer These earbuds have 4 beamforming mics, wind-blocking meshes, and advanced AI to provide clear calls even on a busy street.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these earbuds have a feature for fast charging?

    • Answer Yes, these earbuds can fast charge for 10 minutes to get 3 hours of playtime.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the driver size on the AeroClip earbuds?

    • Answer The AeroClip earbuds have a 12mm driver.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the total battery life of the AeroClip earbuds?

    • Answer The AeroClip earbuds have a total battery life of 24 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect these earbuds to multiple devices at the same time?

    • Answer Yes, the AeroClip earbuds can connect to up to 2 devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these earbuds comfortable for long periods of use?

    • Answer Yes, they are designed for comfort with an adaptive open-ring design that endures 20,000 bends and are pressure-free.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHas anyone had issues with microphone quality during MS Teams calls? I bought some at BestBuy in Miami, but the microphone sounds terrible.

    Asked by Fernando.

    • Answer If you're experiencing microphone quality issues with the Soundcore AeroClip Open-Ear Clip-On Earbud Headphones during MS Teams calls, here are some potential solutions to improve call quality: Ensure Proper Wearing Position: Verify that the earbuds are positioned correctly on your ears to achieve optimal call performance. Increase Volume Levels: Raise both the volume of the earbuds and the connected device to maximum levels. Clean Microphone Holes: Inspect the microphone hole for any dust or blockages. Use a clean, soft brush or cotton swabs with rubbing alcohol to gently clean it. Try a Different Call Setup: If you are using MS Teams (VoIP or app-based calls), try using your phone to make a regular service provider call. It can help determine if the issue is linked to the app. Change the Environment and Device: Test the earbuds in a quieter location. Pair the earbuds with a different Bluetooth-enabled device to see if the issue persists. Use the App and Update Firmware: Ensure the Soundcore app and firmware are upgraded to their latest versions for improved performance. Let me know if you would like specific instructions for resetting the earbuds or further assistance!

      Answered by Soundcore Team

  • QuestionCan earbuds translate languages

    Asked by Omen.

    • Answer Yes, certain earbuds, like the AeroFit 2 earbuds under the Anker brand (Soundcore), have an AI translation feature. This feature allows real-time translation for over 100 languages. You can access these translation functionalities via the Soundcore app, provided it is updated to version 3.8.7 or later and the earbuds' firmware is also up to date. There are two main translation modes available: Face-to-Face Translation for Conversations: You can use the app to translate conversations between you and another person. Speech is captured, translated, and displayed on the phone or played audibly through the earbuds. Real-Time Translation for Passive Listening: This feature enables you to listen to translations in real-time, which are displayed on your phone screen and played through the connected earbuds. Please note that these features are specifically available for AeroFit 2 and might not be supported by other models. Ensure that your device is compatible, as the feature works exclusively on smartphones using the Soundcore app and does not currently support PCs or tablets.

      Answered by Soundcore Team

  • QuestionDo work with samsung galaxy phone

    Asked by Anonymous.

    • Answer These earbuds work with my Galaxy S25.

      Answered by Icand

  • QuestionAre the cases sold separately? If you lose the charging case, can you buy another one to charge the earbuds? Is there a way to turn off any AI functionality?

    Asked by DataCentersDestroyTheEarth.

    • Answer Are the cases sold separately? If you lose the charging case, can you buy another one? Typically, for Anker Soundcore products, replacement cases may be available separately. You might want to check online marketplaces or directly on the Anker official website based on your region. Is there a way to turn off any AI functionality? Turning off AI features would vary depending on the specific product. For earbuds, AI functionalities (such as smart noise cancellation or voice control) are often adjustable via the companion app provided by Soundcore. Please verify within the app or product manual for precise steps. For accurate assistance, I recommend checking the product page from Anker or providing me any additional details

      Answered by Soundcore Team

  • Questiondo these earbuds have a Find My earbud app on them

    Asked by MONICAB.

    • Answer The Soundcore AeroClip Open-Ear Clip-On Earbud Headphones support connection to the Soundcore app, which offers various customization and management features such as music controls, call management, voice assistant support, and more. However, based on the available information, there is no mention of a "Find My Earbud" feature specifically within the app for these earbuds.

      Answered by Soundcore Team

  • QuestionCan they be used individually or do you have to use both?

    Asked by Curious.

    • Answer You can use them individually that’s how I always use them, when one of them run out of battery, I use the other one. They change fast.

      Answered by MONICAB

  • QuestionDo they stay secure while running? I am interested in the product but I don’t want to purchase unless I know that I won’t lose them while running.

    Asked by Anonymous.

    • Answer Yes they do stay on while running going up and down stairs.

      Answered by MONICAB

  • QuestionIs it air conduction

    Asked by Anonymous.

    • Answer The Soundcore AeroClip Open-Ear Clip-On Earbud Headphones utilize air conduction, not bone conduction.

      Answered by Soundcore Team

  • QuestionHow comfortable are these while wearing glasses?

    Asked by Glasseswearer.

    • Answer I wear glasses all the time and they are not effected by my the ear pods.

      Answered by MONICAB

  • QuestionDoes the case support wireless charging?

    Asked by Keithhat.

    • Answer No.

      Answered by JacobB