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Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this! Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
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