Questions & Answers

Q: QuestionCan the case be used with all MagSafe accessories?

• A:Answer The Presidio2 Pro Case for Apple iPhone 14 Pro is designed with magnets that work reliably with all MagSafe accessories.

Q: QuestionWhy are magnets included in the case?

• A:Answer The magnets in the case ensure reliable compatibility with all MagSafe accessories.

Q: QuestionAre the buttons on the case responsive?

• A:Answer The new enhanced ultra-responsive buttons allow for smooth clicks and volume control.

Q: QuestionIs the case scratch resistant?

• A:Answer The Presidio2 Pro Case for Apple iPhone 14 Pro has scratch resistance.

Q: QuestionWhat is the drop protection offered by the case?

• A:Answer The Presidio2 Pro Case for Apple iPhone 14 Pro offers up to 13 feet of drop protection.

Q: QuestionWill this case fit the iPhone 13 Pro?

Asked 1 year ago by Bob.

This question was asked about the related product: Speck - Presidio2 Pro Case with MagSafe for Apple iPhone 14 Pro - Tear Blue/Artic Ocean

• A:Answer Hi Bob, Thank you for your interest in our cases, unfortunately this case will not be compatible with the iPhone 13 pro as the dimmensions are different.

  Answered 1 year ago by Customer Care

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Q: QuestionDoes it fit the iPhone 15 Pro?

Asked 1 year ago by Sara.

This question was asked about the related product: Speck - Presidio2 Pro Case with MagSafe for Apple iPhone 14 Pro - Tear Blue/Artic Ocean

Q: QuestionWhat can you use to clean the soft finish?

Asked 2 years ago by protector.

This question was asked about the related product: Speck - Presidio2 Pro Case with MagSafe for Apple iPhone 14 Pro - Tear Blue/Artic Ocean

• A:Answer Hi, We would suggest using a damp eyeglass quality cleaning cloth first. If that doesn’t remove all the dirt and/or fingerprints, then please remove the case and wash it with mild dish soap and water, then air dry thoroughly. If those options do not work, then try a Mr. Clean® Magic Eraser®. For dry ink marks, you may want to try an eraser from a mechanical pencil and then gently rub it with a dampened eyeglasses cloth. Do not use cleaners or solvents!

  Answered 2 years ago by Customer Care

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Q: QuestionDoes this fit IPhone 11?

Asked 2 years ago by Ali.

• A:Answer Hi Ali, It would not be compatible

  Answered 2 years ago by Customer Care

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Q: QuestionWhat screen and camera lens protectors would be compatible with this case? Would I need them?

Asked 2 years ago by Novio.

This question was asked about the related product: Speck - Presidio2 Pro Case with MagSafe for Apple iPhone 14 Pro - Charcoal/Cool Bronze

• A:Answer Screen protector I would recommend is Zagg glass camera protector you should not need because it has a raised edge around the camera lens cluster

  Answered 2 years ago by BreadmanVerified Purchase

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