“I was wondering if anyone has actually received delivery of this washer from Best Buy. I have an order in place but the delivery date has been pushed forward by 2 months. I am wondering if the washer will really be available through Best Buy.”
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I ordered mine in October 2022. Had a November delivery date, which was pushed back to December which was pushed back to February which was pushed back to March 20th. I got a call on the 18th with a narrower window for delivery. It never came and I never got a call. I did call and got some very nice people who didn't cause the problem who were very sympathetic. They said the wrong machine had been delivered to their warehouse and they reordered the correct one. They promised delivery on the 22. I did get it. The delivery people said they had never seen a machine like it. I used it the first time today. I am hoping it will last as long as my old Kitchenaid that was still working when I gave it away last week. It was over 30 years old. I want a strong, uncomplicated work horse. I want one where I can choose the water lever and temperature and have no more than 3 cycles. I want one to last 20 years and as I am 77 I want this to be my last washer. This fits the bill and so far after 3 loads of clothes seems to be working fine. I didn't like that I had to pay for it in October and not receive it until March and I didn't like that no one from the delivery called me on Monday to tell me they weren't coming. Those nice people I talked to offered me a $200 gift card for my troubles. I didn't ask for that but it is nice that they offered. I would have appreciated cash quite a bit better
Sorry, there was a problem. Please try again later.Yes the same happened to me. Order date Oct 4th delivery date Dec 30th. Speed Queen sells them to a distributor that will then in turn sell to Best Buy. Its very common for Speed Queen washers. Its controlled production. Quality control
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