Questions & Answers

Q: QuestionDoes the chair come with a headrest?

• A:Answer This chair does not come with a headrest.

Q: QuestionWhat is the maximum weight capacity of the chair?

• A:Answer The maximum weight capacity of this chair is 400 pounds.

Q: QuestionWhat are the different ways the chair can be adjusted?

• A:Answer The Leap chair has adjustable seat depth, height, and width, as well as adjustable armrests, lumbar support, and lower back firmness control.

Q: QuestionAre the armrests adjustable in both depth and pivot?

• A:Answer The armrests on the Leap chair are adjustable in both depth and pivot.

Q: QuestionWhat is the minimum arm width when adjusted? Is this available in store to test? I am looking for any store near Portland/Beaverton oregon

Asked 2 years ago by PJ.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

• A:Answer Hello! Thank you for your interest in our products. The distance between both arm caps, when adjusted inwards, is about 15 in. Thank you!

  Answered 2 years ago by Steelcase Team

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Q: QuestionI see this chair says no longer available as well as the majority of other steelcase chairs that used to be on the Best Buy website. Will they ever be in stock again or is Steelcase going to stop selling here?

Asked 2 months ago by GeorgeD.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

Q: QuestionWhat is the warranty on this chair?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Night Owl

Q: QuestionWhat is the talllest height from the floor for this chair? i have a high desk and need a higher chair.

Asked 11 months ago by Height.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

• A:Answer Hello. The leap chair has a range from the floor to the seat of 15 1/2"H to 20 1/2"H. Thank you!

  Answered 10 months ago by Steelcase Team

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Q: QuestionIs this chair the newer v2 version?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Cobalt

• A:Answer Hello! Yes, we only have Leap V2 available! Thank you.

  Answered 1 year ago by Steelcase Team

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Q: QuestionDoes this version of the chair include the 4 way adjustable arms and the adjustable lumbar support?

Asked 2 years ago by Muzz826.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Onyx

• A:Answer Hello! that is correct. This listing has height/ depth/width/ pivot adjustable arms and lumbar support. Thank you!

  Answered 2 years ago by Steelcase Team

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Q: QuestionI purchased this chair and received it less then two weeks ago. The lumbar slide support system will not stay in place over a few hour period. Should I contact bestbuy or steelcase?

Asked 3 years ago by Samuraiunknown.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Cobalt

• A:Answer Hello, We are extremely sorry to hear that you are having issues with our product. Please contact BestBuy customer support for further assistance on how to get a claim placed. Thank you!

  Answered 3 years ago by Steelcase Team

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Q: QuestionDoes this come fully assembled when I ship to home ? What is the return policy on the chair after it has been assembled (assuming it comes disassembled)?

Asked 4 years ago by SG.

This question was asked about the related product: Steelcase - Leap Office/Gaming Chair - Night Owl

• A:Answer Hello, this chair comes assembled. For returns, please contact Bestbuy support. Thank you!

  Answered 4 years ago by Steelcase Team

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