“i just bought this mouse downloaded the software and it said to update the firmware i clicked on it and a few steps in the 2.4ghz dongle stopped working ive been trying to reconnect it as it says "reconnect mouse" and i couldnt figure it, i need help.”
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Hi, I bought my mouse off of amazon but am having the same problem. I've had the mouse for about a month now and have just been using it wired, but when playing highly reactive games the wire can add some drag onto the mouse and add onto the 66 grams the mouse really is. I'm asking if you have figured out the issue or if you had to buy another dongle or even another mouse. I've been thinkin about buying another one just to see if that one works right. Kinda fed up though, please and thank you.
Sorry, there was a problem. Please try again later.Hey there you may just to remove the program and install it again that might do the trick
Sorry, there was a problem. Please try again later.hi, can you plug your mouse in? wireless mice should come with a cable that you plug into the computer. if you update your software it should take the problems away. Update it and plug your mouse in. make sure the dongle and mouse are plugged in and that should fix it. then make sure when you unplug your mouse that you reconnect it to the dongle. i hope this helps, if not just reply. and we can troubleshoot it. download the software the mouse box tells you to, or the brand it is. that should help.
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