Questions & Answers

Q: QuestionI see it says playstation and pc I was wondering if it would work for xbox too?

Asked 5 years ago by logan.

• A:Answer They will not work wirelessly, but you will be able to plug in the analog headphone jack into the controller. However, at that point, I'd recommend just getting a regular headset instead of paying the extra money for the wireless aspect. I've linked another similar SteelSeries headset below.

  I would recommend:

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    SteelSeries - Arctis 1 Wired Gaming Headset for Xbox X|S, and Xbox One - Black

    User rating, 4.31 out of 5 stars with 175 reviews.

    (175)

  Answered 5 years ago by Pearce

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Q: QuestionIs there a mute button for the mic?

Asked 5 years ago by Anonymous.

• A:Answer Yes, there is a mute button. Located on the left ear muff.

  Answered 5 years ago by dylanhn95Verified Purchase

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Q: QuestionIs it possible to have this headset linked to two different PCs at the same time and switch between them by pressing the Bluetooth button? If not is there a headset that does? I would like to switch between 2 PCs without 2 headsets.

Asked 5 years ago by WorkandPlay.

• A:Answer No. You can’t. It has a USB dongle that plugs into the USB port and that’s how it receives sound. It isn’t Bluetooth enabled.

  Answered 5 years ago by MonsterbrainzVerified Purchase

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Q: QuestionDoes the headset connect to a phone wirelessly

Asked 5 years ago by Rush2112.

• A:Answer No it connects through USB. It has no Bluetooth.

  Answered 5 years ago by HotformyflavorVerified Purchase

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Q: QuestionDo they work on tvs....if so what type

Asked 5 years ago by Van.

• A:Answer No it’s a usb wireless. No bluetooth.

  Answered 5 years ago by HotformyflavorVerified Purchase

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Q: QuestionIs there a way to have push to talk availability when you're away from the computer? I tend not to use an open mic, because of background noise ie dogs, children, etc and want to be able to respond without having to run back to the keyboard...

Asked 5 years ago by Mary.

• A:Answer Mary what I do is quite simple. I just keep the mic "open" however, I activate the "mute button" located on the left earpiece. Then when I need to talk just reach up and press the "mute" button to un-mute. When finished talking if I do not want someone to be disturbed or hear the background noise, I push the "mute button" to mute the mic. Also when the headset is in the "Mute" mode the microphone area glows red. If not muted there is no color around the mic. I mention this because my family knows when the mic is red it is okay for them to come in and talk. If it isn't red they indicate they need to talk to me and I then push the mute button. I hope this helps you.

  Answered 5 years ago by ErnieVerified Purchase

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Q: QuestionIs it noise cancelling

Asked 5 years ago by Skunkpoo.

• A:Answer No noise cancellation. Though I will say you can’t hear crap when you have them on. My girlfriend gets annoyed with me because she tries to talk to me when I’m playing and I can’t hear her. Lol

  Answered 5 years ago by JordanVerified Purchase

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Q: Questiondo these work with xbox ps4 and pc?

Asked 5 years ago by gp.

• A:Answer Yes, they come with an adapter cord to plug in to an xBox controller or PS4 controller or anything with an audio jack. The wireless receiver works both for the PS4 and PC but does NOT work with xBox. If you've got an xBox, it will only be compatible with the wired plugin (which does come with the headset).

  Answered 5 years ago by Logan

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Q: QuestionDid you guys shift your supply to the new 2019 edition? I wanna order them online, but there is no indication whether or not they are the 2019 edition. Apparently, the 2019 edition is much improved.

Asked 6 years ago by Kipacus.

• A:Answer the best way is the box art and the strap on the headphones is the way you can tell my suggestion is

  Answered 6 years ago by rabbit505

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Q: QuestionCan I pair this headset with my Bluetooth smart phone?

Asked 6 years ago by tleemay.

• A:Answer No. They can only connect to phones via wire. Since this is a gaming headset a traditional bluetooth connection cannot transmit both high quality 7.1 surround audio and high quality microphone signal, so it has a USB dongle that acts as a wireless receiver.

  Answered 6 years ago by MegaTimVerified Purchase

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Q: QuestionIs there a way to use these wirelessly with the Nintendo Switch so that the microphone works as well?

Asked 4 years ago by baronvonvitoslav.

Q: Questiondoes this work with the new xbox series x?

Asked 4 years ago by jamo.

• A:Answer yes, works with Xbox and Playstation and all other devices with easy connection

  Answered 4 years ago by AWESOMEVerified Purchase

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Q: QuestionAre these compatible with Xbox one S?

Asked 4 years ago by Mom5.

• A:Answer Only if you plug in with cable into controller. It only works wireless with ps4 and 5. Or nintemdo switch while in dock mode.

  Answered 4 years ago by Deacon

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Q: QuestionDo you need to charge it?

Asked 4 years ago by q.

• A:Answer Yes. Charge lasts 24 he's or if in a quiet area mine last multiple nights at 40 50% volume.

  Answered 3 years ago by BigAlboski

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Q: QuestionHow long is the cable that connects the headset to a computer? Thanks!

Asked 4 years ago by Stellaaa.

• A:Answer The Arctis 7 is a wireless headphone. The cable I use to connect to the computer is ~5ft. This is a micro-USB cable for charging.

  Answered 4 years ago by Skater

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Q: QuestionFor some reason I get this interference sound through the headphones speakers. If I plug it into the tv its a horrible sound. If I pug it into the ps4 all I can hear is my own voice but no game sound...can some one please help ? I'm confused

Asked 4 years ago by Anonymous.

• A:Answer I've only ever used it on PC. I'd recommend power cycling each item and be sure unplug doggel. Good

  Answered 3 years ago by BigAlboski

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Q: QuestionIf I set the headset and mic up on pc and update it will the mic work with my ps4, because when I got one a year ago my pc was broken so couldn't set it up properly and the mic rarely worked so I stopped using it. My pc is fixed now, so will it work?

Asked 4 years ago by Brock.

Q: QuestionDo these not work with the new Xbox series X?

Asked 4 years ago by Anthony.

• A:Answer No they have different headsets for that console

  Answered 4 years ago by Tenshix0ontwitchVerified Purchase

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Q: QuestionAre they loud without the mix amp. Like loud enough to hear footsteps in cod. Cause I just got the Astro a10. And they suck. Looking to replace

Asked 4 years ago by Tboi.

• A:Answer It's going to depend on your audio software, settings, and volume, but generally these headphones have superior performance when compared to low to mid-grade headsets. I would say that these are more professional, performance grade, and do provide better clarity and sense of depth-of-field, though I have not tried them with Call of Duty, specifically.

  Answered 4 years ago by JamesVerified Purchase

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