“When switching from hdm1 to hdm2 to reach our Roku 4K streaming we get a “no signal “ message and have had to unplug the Roku device and replug it in order to access Roku. Why does this happen?”

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• This could be a glitch in the software, I would try to update the firmware on the device, or try putting it into another HDMI port. If that doesn’t work, then you probably have a defective device and should get it replaced.

  Answered by blueeyebeast 1 year ago

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• Hello! Please refer to our Roku Support page at: https://support.roku.com/

  Answered by Roku Team 3 years ago

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