Main Content

Questions & Answers

Page Showing 1-2 of 2 questions
  • QuestionHow to recharge and how long the battery stay for its can charge overseas?

    Asked by Tammy.

    • Answer Thank you for contacting Sunbeam®! We appreciate your support with our products. Our Sunbeam® - GoHeat™ Cordless Heating Pad comes with a quick charger and a Rechargeable Battery that runs for up to 8 hours on a single charge on Low setting. All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend using them in different countries due to the difference in voltage. Additionally, doing so will void your warranty. Hope this helps!

      Answered by Sunbeam Brand Team

  • QuestionCan this be used by kids? Can I apply the pad to the back of neck?

    Asked by Rick.

    • Answer Thank you for contacting the Sunbeam® Brand. We appreciate your interest with our product and we are glad to answer your question about the safety and product usage of the Sunbeam® GoHeat Portable Heated Patches Starter Kit. The Sunbeam® heating pads, patches or wraps should not be used by an invalid, infant, sleeping, helpless, or unconscious person, a person with diabetes, or a person with poor blood circulation or insensitively to heat. Burns may occur. Also, for the most part, anyone can enjoy Sunbeam® Heated Bedding. However, we do not recommend using our heated bedding products with an infant, a young child, an incapacitated person, a paraplegic, a quadriplegic, a diabetic person, someone insensitive to heat, or anyone who cannot clearly understand the instructions and operate the controls. Hope this information is useful. Take care and have a nice day!

      Answered by Sunbeam Brand Team