A:AnswerHello AMP,
Thank you for reaching out to us with your question. Yes, this can be installed outside and is rated for indoor and outdoor use. Although IP66 is weatherproof, the outside of the camera is still subject to frost, ice, and dew when out in the open air. We recommend you install under some sheltered location where possible but if this is not suitable for your location simply aiming the camera to look a little downward can stop moisture from settling on the camera lens.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Harry,
Thank you for reaching out to us with your question. Yes, this can connect to most all monitors using a VGA or HDMI cable. The cameras included in this kit do not have audio features. We would recommend looking into other DVR kits with audio options or our NVR kits. If you have not already, please reach out to a member of our sales support team. We can be reached at 1-800-627-2799 Monday through Friday 8:30 AM - 5 PM PST.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Matt,
Thank you for reaching out to us with your question. No, the lights can be enabled or disabled as needed. The cameras will produce a color night vision image if there is enough ambient lighting. If not, the camera will use IR light to produce a black and white nighttime image.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Tony,
Thank you for reaching out to us with your question. Unfortunately, NVR and DVR devices are not inter-compatible. For more information contact their support team directly. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Jello,
Thank you for reaching out to us with your question. When adding a compatible Swann camera to your device, the recorder will show the resolution of the camera. For example, if you attach it to a megapixel camera the video will display in a resolution of at most two megapixels. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Maya,
Thank you for reaching out to us with your question. No, Swann does not charge any monthly fees for remote access and control using our Swann Security application. This recorder does not require cloud or memory storage due to the hard drive provided internally.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Cassie,
Thank you for reaching out to us with your question. Yes, this recorder supports up to 8 compatible Swann cameras. Individual cameras can be purchased on BestBuy or Swann.com.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Jose,
Thank you for reaching out to us with your question. Yes, these cameras can be installed in Mexico without losing any function. An internet connection will be required for remote access and you can use the Swann Security application and all its features. Please be advised any warranty claimed must be processed within the United States.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello,
Thank you for reaching out to us with your question. Yes, if set up your camera will trigger a notification to your mobile device if someone enters. For more information, contact our support team directly. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Diabrettic,
Thank you for reaching out to us with your question. Yes, this is compatible with Chromecast and Google Home devices,
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Chuck,
Thank you for reaching out to us with your question. This means that the hard drive is recording. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Swannconnectors,
Thank you for reaching out to us with your question. Yes, you can upgrade to the new kit and use the existing wirings. The wiring only needs to be replaced if you are upgrading to a higher resolution such as 4K or 12 megapixels.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Rob,
Thank you for reaching out to us with your question. Yes, these two models are compatible.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Phil,
Thank you for reaching out to us with your question. Yes, the recorder will take a hardwired connection to your network. Using our Swann Wireless Adapter you can connect to your wireless network. This is sold separately.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Drew,
Thank you for reaching out to us with your question. Yes, the cameras can be mounted on a sidewall. The cameras do not offer PTZ features but can be rotated manually.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Lance,
Thank you for reaching out to us with your question. There is no specific limit but we recommend no more than 3 connections at once; the available bandwidth of the internet connection that the camera is using may also limit the connections that can be sustained.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Caam,
Thank you for reaching out to us with your question. Please inquire directly with Best Buy Customer Care or a member of the Geek Squad. Swann does not offer the installation services of our products but we do offer 24-hour support.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Brian,
Thank you for reaching out to us with your question. This kit will use a wired connection from camera to recorder. We would recommend looking into our wireless NVR kit.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
