Questions & Answers

Q: QuestionWhich alarm do I use?

Asked 6 years ago by GreG.

• A:Answer Hello, Thank you for reaching out to us. 2 of the cameras included in this kit have a siren that can be controlled remotely on the application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 6 years ago by Swann

  
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Q: QuestionIs there any issue using Cat 6 cable vs the provided Cat 5. I have plenty for current work in home remodeling. Do not anticipate problem, but asking just in case. Thanks.

Asked 5 years ago by Explorer.

• A:Answer Hello Explorer1776, Thank you for reaching out to us with your question. No, you can use Cat6e when using this kit without issues. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionIs this a POE system?

Asked 5 years ago by Archer.

• A:Answer Hello, Thank you for reaching out to us with your question. Yes, this system is powered over ethernet. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionCan I add two enforcer cameras for areas I don't need 2-way audio, but with police-style specs?

Asked 5 years ago by Perez2394.

• A:Answer Hello Perez2394, Thank you for reaching out to us. Yes, enforcer cameras can be added separately. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionAre cameras 4K? Or is the NVR

Asked 5 years ago by Research.

• A:Answer Hello Research, Thank you for reaching out to us with your question. Both the cameras and recorder are capable of 4K resolution. Please let us know how we may further assist you, Thank you, JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWhy in one answer do you said all cameras have two ways audio speakers and in another answer you said only two cameras have it

Asked 5 years ago by Research.

• A:Answer They said two of the cameras have alarms one can activate from the phone app. All cameras in this kit have 2 way audio.

  Answered 5 years ago by OldManSpetz

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Q: QuestionDoes it work with Alexa?

Asked 5 years ago by jz0ne.

• A:Answer Hello jz0ne, Thank you for reaching out to us with your question. Yes, this system is compatible with Alex and Google Assistant devices. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWhat is the frame rate at 4K resolution?

Asked 5 years ago by ta240.

• A:Answer Hello TA, Thank you for reaching out to us with your question. When recording at 4K the FPS options are 1-8. Please let us know how we may further assist you, Thank you. JV

  Answered 5 years ago by Swann

  
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Q: QuestionIs this a Digital IP system??

Asked 5 years ago by CC.

• A:Answer Hello CC, Thank you for reaching out to us with your question. Yes, this is IP security system that will use POE to run the footage from camera to recorder and power. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionHow many additional cameras can you add to this system?

Asked 5 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out to us with your question. This system can take at most 8 cameras. You can add 4 additional cameras to this kit. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionMay I use the camera/system to talk to the intruder ?

Asked 5 years ago by Richard.

• A:Answer Hello Richard, Thank you for reaching out to us with your question. Yes, two of the cameras included in this kit will have two way audio features. You will be able to communicate to an intrude on these two cameras while the 4 other will have only a microphone for listening. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWhich indoor cameras are compatible with this system ?

Asked 5 years ago by Sean.

• A:Answer Hello Sean, Thank you for reaching out to us with your question. Please see the list below. Products Compatible with SRNVR-88580H SWNHD-865MSFB SWNHD-885MSFB SWNHD-886MSD SWNHD-885MSB SWNHD-865MSB SWNHD-866MSD Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionIt says in the specifications that this system records audio? If so, how good is the audio recording quality on this system?

Asked 6 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out to us with your question. Yes, the cameras included in this kit will recorder audio. The range of the microphone is 16ft/5m. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 6 years ago by Swann

  
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Q: QuestionCan this be paired to your phone for 24/7 access to live streaming???? And how much wire does it come with or how long is each lead???

Asked 6 years ago by Donn.

• A:Answer Yes you can monitor the system 24/7 on your phone. It comes with a 60’ wire for each camera

  Answered 5 years ago by GhostriderVerified Purchase

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Q: QuestionWhen the NVR is on, how noisy is it? I do not want to continuously hear it running.

Asked 6 years ago by curiosity.

• A:Answer Hello, Thank you for reaching out to us. All of your DVR/NVR systems will have a fan to help keep the electrical components cool. This helps with the longevity of the unit, reducing the possibilities for overheating as these systems are normally running continuously. The sounds produced by this fan is not loud and can be compared to a slight hum. Please let us know how we may further assist you, Thank you. Swann Customer Support

  Answered 6 years ago by Swann

  
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Q: QuestionCan someone tell me what the "sensor" plugs are for at the back of the unit? I have looked through their manuals but cannot find any information on those. Thanks!

Asked 6 years ago by Balrog469.

• A:Answer If you are referring to the green connectors on the back of the NVR then these are for PTZ cameras.

  Answered 6 years ago by Swann

  
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Q: Questiontell me about the connection cables

Asked 6 years ago by Anonymous.

• A:Answer cat 5e cable. Much different than cables used by some other systems. Much easier to deal with. Wouldn't bother with anything but 5e unless committed to other cables already

  Answered 6 years ago by sa42Verified Purchase

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Q: QuestionWhat is the lux rating on these cameras? And does it use WDR?

Asked 6 years ago by Mike.

Q: QuestionCan this record 24/7 or will it only record when motion is detected?

Asked 7 years ago by Chance.

• A:Answer will record almost anyway you can imagine it. manual or motion based.

  Answered 6 years ago by sa42Verified Purchase

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