Questions & Answers

Q: QuestionAre there any subscription plans available for cloud storage?

• A:Answer Yes, greater storage options are available through Secure+ Member Plans.

Q: QuestionDoes the camera have a feature to detect motion?

• A:Answer The CoreCam Pro Spotlight Camera has a feature called True Detect that triggers video recording and sends push notifications when warm objects such as people, cars, and large animals are detected.

Q: QuestionWhat is the maximum distance the spotlight can illuminate?

• A:Answer The CoreCam Pro Spotlight Camera can illuminate up to 26 feet.

Q: QuestionWhat is the field of view of the camera?

• A:Answer The field of view of this camera is 100 degrees.

Q: QuestionDoes this security camera record audio?

• A:Answer Yes, this security camera records audio.

Q: QuestionCan I use voice commands with this security camera?

• A:Answer Yes, you can use voice control with Hey Google or Alexa.

Q: QuestionIs this security camera weatherproof?

• A:Answer Yes, this security camera is designed to work in rain and snow, all year round.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has night vision.

Q: QuestionDoes this security camera have a siren?

• A:Answer Yes, this security camera is equipped with a loud siren.

Q: QuestionWhat is the maximum night vision distance for this camera?

• A:Answer The maximum night vision distance for this camera is 50 feet.

Q: QuestionDoes this camera have free recording?

• A:Answer Yes, this camera has free recording and saves clips locally to the included 32GB Micro SD Card.

Q: QuestionHow long does the battery last?

Asked 2 years ago by Andy.

• A:Answer Hi Andy. Most people should get around 2-3 months of battery life with normal use. The exact amount will vary from user to user depending on the number of events, network environment, temperature etc. -SD, Swann Team

  Answered 2 years ago by Swann

  
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Q: Questioncan this camera be wired to display footage on monitor?

Asked 8 months ago by CAM.

• A:Answer Hi Cam. No. This is a wireless camera, so it cannot be directly wired to a monitor. It can only be paired with the Swann app and viewed on your phone If you’re looking for a system that allows viewing on a monitor, you'll need a Swann system that comes with a recorder or hub (such as an NVR, DVR or NVW unit).

  Answered 8 months ago by Swann

  
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Q: QuestionIs the wifi connectivity wifi 5?

Asked 10 months ago by Amber.

• A:Answer No, it's built with Wi-Fi 4.

  Answered 9 months ago by Swann

  
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Q: QuestionIs this a good camera for a business setting ?

Asked 2 years ago by jessica.

• A:Answer Hello jessica. Thank you for reaching out with your question. These cameras can be used in any setting. Keep in mind, since these cameras will operate over Wi-Fi, it is important that your camera be placed in an area where the connection is not likely to be interrupted. On the other hand, wired systems are less likely to be interrupted by Wi-Fi signal issues. Wired cameras transmit video signals through a cable connection to a central hub such as DVR or NVR. One of the advantages of a wired system is that the feed to your recorder remains safe and reliable. Wireless systems send footage from cameras through a Wi-Fi connection. Some advantages of wireless systems are easy and clean installation but the signal may be limited based on your home's Wi-Fi. Some of our wireless cameras require power while others are completely wireless. For more information please click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone. https://support.swann.com/hc/en-us Please let us know how we may further assist you. LV - Swann Customer Support

  Answered 2 years ago by Swann

  
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