“I need to know why in my tv I don't see the security camera only the other ones but I'm my app I can see all of them what I need to do so that camera can b seen in my tv screen with the others”
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Hello Brenda, Thank you for reaching out to us with your question. Based on the information provided we would recommend contacting a member of our support team when you are in front of the unit. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Sorry, there was a problem. Please try again later.See if it needs an update. Unplug it and plug it back in. And if an issue on the app, uninstall and install again.
Sorry, there was a problem. Please try again later.You will only be able to see the WIRED(connected in the back of the unit) on your TV screen. The wireless indoor/outdoor are on the app only. If it DOES NOT have the 60 ft and up cord attached to the computer like the others; it can only be viewed on the app. Make sure it is connected like the other ones if it is WIRED. The below pics: 8 channels/8 screens. Downstairs there are 2 Wireless that I can only see on my app.
Sorry, there was a problem. Please try again later.
