Questions & Answers

Q: QuestionHow do I record with the Swann SWIFI-CAMW ?

Asked 5 years ago by AL2020.

• A:Answer Hello AL2020, Thank you for reaching out to us with your question. Once an event is triggered, the camera will record for 60 seconds, depending on motion. In an event that there are still movements, it will record to another file. Local camera storage once it is full (therefore, no exact days) while Cloud recordings are up to 7 days. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionHow Can I view my (SWAN SWIFI-CAM GL) on my Windows 10 PC ?

Asked 2 years ago by Tracey.

• A:Answer Hello Tracy, The Swann Security App is only for use on Android and iOS Platforms. Hope that helps. - LV, Swann Team

  Answered 2 years ago by Swann

  
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Q: QuestionI want my mom to be able to view the SWANN camera on her phone also How do I add a second user to Swann Security? Or- Creating a Guest account??

Asked 2 years ago by Tracey.

• A:Answer Hello Tracy, multiple users can access the app as long as you are using the same log in credentials to do so. Hope that helps. LV - Swann Team

  Answered 2 years ago by Swann

  
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Q: QuestionShould I use my (5V - 3amp) wall charger or my (5V - 2 amp) wall charger for charging ?

Asked 2 years ago by Tracey.

• A:Answer Hello Tracey, either one of your chargers will do the job, you can use your 5v 3amp for a faster charge. Hope that Helps. LV - Swann Team

  Answered 2 years ago by Swann

  
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Q: Questionwhat is the viewing degree

Asked 5 years ago by view.

This question was asked about the related product: Swann - Indoor/Outdoor 1080p Wi-Fi Wire-Free Surveillance Camera (2-Pack) - White

• A:Answer Really wide - like 180 degrees. It's like a fisheye lens.

  Answered 5 years ago by Ladybird

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Q: QuestionCan this be integrated into an existing Swann wired camera system? I have an 8 camera system with 6 installed.

Asked 5 years ago by bedell.

• A:Answer Hello, Thank you for reaching out to us with your question. No, this camera can not recorder onto a Swann recorder. If both systems use the Swann Security application, they can be remotely controlled and accessed through one application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWhat is the battery life on these at full charge?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Swann - Indoor/Outdoor 1080p Wi-Fi Wire-Free Surveillance Camera (2-Pack) - White

• A:Answer Hello, Thank you for reaching out to us with your question. The battery life of the camera will vary on the amount of use. Cameras with little use or triggers can hold a charge for a few weeks. While a camera that is used more frequently would experience a short battery life span. Contact a tech support agent and ask if this information can be provided to you. We will open a support ticket and get an answer for you if one is not already available. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWhen looking at the images online or on a phone are the images clear and fill the screen or does it look like a fish eye?

Asked 5 years ago by Jojo.

• A:Answer Fish eye

  Answered 4 years ago by Securityfail

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