A:AnswerHello Chuck,
Thank you for reaching out to us with your question. You can connect this to most monitors using a VGA or HDMI cable. Monitor compatibility is not limited to a television monitor. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerThank you for your inquiry, Janu. No. Navigation and input on the recorder via TV/Monitor can only be done using the supplied infrared USB mouse. Other devices, such as PS/2 mouse, Bluetooth mouse or keyboards with USB dongles, USB keyboards, universal remotes, or remotes from older Swann recorders, may or may not work, and technical support cannot assist if these are used. Mary - Swann Team
A:AnswerHi Luis,
Based on the information you've provided, it sounds like your cameras may support two-way audio, which can usually be enabled in the settings.
However, to give you the most accurate details, it would be best to provide the exact camera model number. These typically start with SWNHD or NHD.
Mary - Swann Team
A:AnswerHello ajk825. Thank you for your interest in Swann. Unfortunately, these two products are not compatible. Please refer to the link below for our full compatibility chart. If you have further questions, please do not hesitate to reach out out us at tech@swann.com.
https://cdn.swann.com/media/wysiwyg/docs/swann-camera-compatibility.pdf
We're here to help!
LV- Swann Team
A:AnswerHello Gonzo. No, this system will not alert you in case of a potential fire. The cameras included in this kit come with True Detect technology which detects heat from people, animals or cars as a motion-sensing for more reliable alerts. I hope this helps. LV- Swann Team
A:AnswerThank you for your question JD. Yes, you can setup Swann systems on different networks and even different parts of the world and still be able to view them all at the same time on the same Swann Security app account. LV - Swann Team
A:AnswerHello Taimy. Thank you for reaching out with your question. Swann does not offer installation services. We recommend you inquire with Best Buy about possible installation services. Hope this helps LV - Swann team.
A:AnswerHello Security. Thank you for your question, even if NVR/camera is onvif capable we can't really guarantee that all onvif cameras/NVR will work with the unit since there might be a compatibility issue with camera resolution, cables used or the internal settings. Swann does not recommend or provide support for third-party products, over which we have no control in its use or design. Hope this helps. LV - Swann Team
A:AnswerHello DEXY. Thank you for your question. We currently do not have a camera with all of the features you mention. Our 4K Add-On NVR Pan & Tilt Security Camera model SWNHD-900PT. The powerful digital zoom lets you zoom in to capture details essential for evidence although it won't mechanically track a person or vehicle. This has to be done manually. Hope this helps. LV - Swann Team
A:AnswerHi Pantera. This is a fully wired kit, you will need to run a network cable between each camera and the ports on the back of the NVR box. One 60ft cable per camera is included in the box.
If you wish to have a wireless system instead I would recommend looking at our All Secure 600 or 650-series Wi-Fi NVR range on our website. -SD, Swann Team
A:AnswerHi Rocket. It’s for an optional DC power input. You won’t need to use it if you use the normal method of a network cable powered from the back of the NVR. -SD, Swann Team
A:AnswerHello Lazaro. Thank you for your question. Yes, the cameras included in this kit give you the ability to talk & listen through 2-way audio to greet guests or warn intruders. Hope this helps. LV - Swann Team
A:AnswerHello MKN. Thank you for reaching out with your question. Swann products no longer use the Homesafe View app. Our products now use the Swann Security App where you can conveniently have access to multiple Swann products all from one place at the same time. - LV, Swann Team
A:AnswerHi MKN. The cameras in this kit have a wide angle fixed lens. You cannot mechanically pan or tilt the cameras but you can digitally zoom in and around the image. We also sell a proper mechanical Pan Tilt camera that works with this NVR under model code NHD-900PT if you’re interested.
-SD, Swann Team
A:AnswerBoth, you can set the spot lights and all other functions to come on automatically when the cameras detect motion/threat or manually...each parameter (function) can be set & adjusted independently
