Questions & Answers

Name: Swann - PRO SERIES HD 8-Channel, 8-Camera Indoor/Outdoor Wired 2TB DVR Surveillance System - Black/white
Brand: Swann
SKU: 5775510
Price: 379.99 USD
Rating: 4.1 (164 reviews)

Swann - PRO SERIES HD 8-Channel, 8-Camera Indoor/Outdoor Wired 2TB DVR Surveillance System - Black/white

Model:: SWDVK-8HD5MP8-US; |
SKU:: 5775510

User rating, 4.1 out of 5 stars with 164 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 71 questions

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Questionhow many feet does the motion sensor detect motion? have large property and noticed that the closer to the sensor works best, but the farther out the less reliable it is.
Asked 7 years ago by Anonymous.
- Answer Hello, The camera will be able to detect motion up to 100 feet away. This also depends on the sensitivity you have the cameras set to.
  Answered 7 years ago by Swann
  Answer this question
Questionwhy are there only 10fps or 6fps? I have a car going by which is blurry and was reading to fix that you need higher frame rate. Cameras are great and this was not my purpose to see fast moving objects, but it would be nice if there is a way to fix this.
Asked 7 years ago by Anonymous.
- Answer Hello, The recording store at 10 FPS or 6 FPS to saving storage for the hard drive. There is not way to update the FPS on the DVR.
  Answered 7 years ago by Swann
  Answer this question
Questionset motion detection just to test it and now I can't get rid of those annoying green boxes on the screen. and yes I turned it off, but it's still there. why?
Asked 8 years ago by Anonymous.
- Answer Hello, i would recommend contacting our Technical Support team so they may better assist you. They are open 24/7.
  Answered 8 years ago by Swann
  Answer this question
Questionset intrusion lines on all cameras, but it only shows on one. they work but on live view I see the lines only on camera 1. why?
Asked 8 years ago by Anonymous.
- Answer Hello, Please contact our Technical support team so they may better assist you. They are open 24/7 1800 627 2799 option 2
  Answered 8 years ago by Swann
  Answer this question
Questioncan you have motion and continuous set at the same time on the same camera?
Asked 8 years ago by Anonymous.
- Answer Hello, You are able to set a time frame to record continuous and the remaining time through out the day can be set to record motion.
  Answered 8 years ago by Swann
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Questionlooking for the manual on swann site. what is this hard drive model number?
Asked 8 years ago by Anonymous.
- Answer The item should have hard drive model ST2000VX008.
  Answered 7 years ago by CommunityAnswer
  Answer this question
Questionwhy am I only getting 10 fps? at 5mp it is only 10 or 6fps
Asked 8 years ago by Anonymous.
- Answer Hello, I would recommend contacting our technical support team so they are able to better answer this question for you. They are open 24/7. 1800 627 2799 option 2
  Answered 8 years ago by Swann
  Answer this question
Questionwhy can't I zoom in during playback? it has button to zoom but nothing happens.
Asked 8 years ago by Anonymous.
- Answer Hello, i would recommend contact Swann Technical Support they will e able to diagnose the issue and provide you the step by step directions to resolve this issue. Tech is open 24/7. 1800 627 2799 option 2
  Answered 8 years ago by Swann
  Answer this question
QuestionDoes this send motions alerts, push notifications to your phone?
Asked 8 years ago by Anonymous.
- Answer This system sends email alerts immediately upon motion detection. This is part of each camera that you setup on the DVR. You can select which cameras you want this to work on or not at all.
  Answered 7 years ago by BDHaze
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QuestionThe description says the audible alarms. Am i able to trigger and alarm from my phone through the camera?
Asked 8 years ago by ALARM.
- Answer Hello, This unit doe not offer an alarm function through the cameras.
  Answered 8 years ago by Swann
  Answer this question
Questionnot sure how to phrase this question. I have a 720p tv. Will I loose quality viewing these cameras? If so how much? I guess what I'm trying to say is will I only see 720p even though this is 5MP? Should I upgrade my tv or get 720p cameras?
Asked 8 years ago by Anonymous.
- Answer Hello, If you the 5MP system is connected to a 720P TV then the cameras will be viewed as 720P on the monitor but they will still be stored on the hard drive as 5MP. Unfortunately, I am not able to recommend upgrading a TV or purchasing a lower quality unit.
  Answered 8 years ago by Swann
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QuestionI think you misunderstood my question. I want to buy this system, but what if I need a new dvr? where can I get one?
Asked 8 years ago by Anonymous.
- Answer Hello, This DVR and the compatible units are not sold individually as of now.
  Answered 8 years ago by Swann
  Answer this question
QuestionI'm interested in this system. Where can I get just the dvrs? I have another brand(2 4ch units). One dvr broke;cameras still worked. Don't want to have same issue again. You only have the 720p on your site. Can't use 8 channel for my configuration.
Asked 8 years ago by Anonymous.
- Answer Hello, Unfortunately, we are not able to guarantee compatibility with a third party product. We only test Swann DVRs with Swann cameras. You may be able to purchase a DVR through an authorized seller on Amazon. The seller's information is listed below. CCTV-GUY SWANN MARKETPLACE AMAZON LLC
  Answered 8 years ago by Swann
  Answer this question
QuestionOn swann website SWDVK-849804 dvr4980 which is very similar to this model but has the thermal sensors and is the same price. I don't need thermal sensors,I just want the best night vision,so do these have the same quality or which one is better at night?
Asked 8 years ago by Anonymous.
- Answer Hello, The cameras offer the same night vision and resolution. The only difference is the thermal sensing technology.
  Answered 8 years ago by Swann
  Answer this question
Questiononly need three cameras and I need one with 100 foot cable can I use two 60 foot cables together? If so, what do I need?
Asked 8 years ago by Anonymous.
- Answer Yes, but you would require an adapter.
  Answered 8 years ago by CommunityAnswer
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Questiondo they have thermal for motion?
Asked 8 years ago by Anonymous.
- Answer Hello, No, these cameras do not have Swann's True Detect (Thermal) built in.
  Answered 8 years ago by Swann
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QuestionIs this particular item number cell phone compatible for viewing swann- pro series HD 8 channel,6 camera indoor/outdoor 500GB????? HOPFULLY you can answer my question
Asked 8 years ago by Slim.
- Answer Yes, you can access this system for viewing via cellphone.
  Answered 8 years ago by CommunityAnswer
  Answer this question
QuestionCan the DVR connect to the internet via wifi with the wired camera system?
Asked 8 years ago by Dfk.
- Answer It plugs straight into your router via an Ethernet cable. In my experience depending on how fast your Wi-Fi is, you will have a delay of a few seconds to a while if you go that route.
  Answered 8 years ago by Mike
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QuestionAre these IP cat5 cameras?
Asked 8 years ago by MPodz.
- Answer The 5MP cameras in this specific kit are baseband BNC Cameras (BNC + 12v power). The cameras do not use IP at all. The DVR8-4900 DVR included in this package has 8 individual BNC Input channels. You can add 4 additional BNC cameras for a total of 8 (check proper compatibility on Swann's website). The DVR then acts as the streaming server for remote viewing over the LAN or WAN (Internet) using the SwannViewPlus application.
  Answered 8 years ago by Doode
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QuestionCan I transfer data from the DVR to a an external/portable drive?
Asked 8 years ago by Stacy.
- Answer There are usb ports on back to transfer to other devices.
  Answered 8 years ago by Mike
  Answer this question

Showing 41-60 of 71 questions

Questions & Answers

Swann - PRO SERIES HD 8-Channel, 8-Camera Indoor/Outdoor Wired 2TB DVR Surveillance System - Black/white

Q: Questionhow many feet does the motion sensor detect motion? have large property and noticed that the closer to the sensor works best, but the farther out the less reliable it is.

Q: Questionwhy are there only 10fps or 6fps? I have a car going by which is blurry and was reading to fix that you need higher frame rate. Cameras are great and this was not my purpose to see fast moving objects, but it would be nice if there is a way to fix this.

Q: Questionset motion detection just to test it and now I can't get rid of those annoying green boxes on the screen. and yes I turned it off, but it's still there. why?

Q: Questionset intrusion lines on all cameras, but it only shows on one. they work but on live view I see the lines only on camera 1. why?

Q: Questioncan you have motion and continuous set at the same time on the same camera?

Q: Questionlooking for the manual on swann site. what is this hard drive model number?

Q: Questionwhy am I only getting 10 fps? at 5mp it is only 10 or 6fps

Q: Questionwhy can't I zoom in during playback? it has button to zoom but nothing happens.

Q: QuestionDoes this send motions alerts, push notifications to your phone?

Q: QuestionThe description says the audible alarms. Am i able to trigger and alarm from my phone through the camera?

Q: Questionnot sure how to phrase this question. I have a 720p tv. Will I loose quality viewing these cameras? If so how much? I guess what I'm trying to say is will I only see 720p even though this is 5MP? Should I upgrade my tv or get 720p cameras?

Q: QuestionI think you misunderstood my question. I want to buy this system, but what if I need a new dvr? where can I get one?

Q: QuestionI'm interested in this system. Where can I get just the dvrs? I have another brand(2 4ch units). One dvr broke;cameras still worked. Don't want to have same issue again. You only have the 720p on your site. Can't use 8 channel for my configuration.

Q: QuestionOn swann website SWDVK-849804 dvr4980 which is very similar to this model but has the thermal sensors and is the same price. I don't need thermal sensors,I just want the best night vision,so do these have the same quality or which one is better at night?

Q: Questiononly need three cameras and I need one with 100 foot cable can I use two 60 foot cables together? If so, what do I need?

Q: Questiondo they have thermal for motion?

Q: QuestionIs this particular item number cell phone compatible for viewing swann- pro series HD 8 channel,6 camera indoor/outdoor 500GB????? HOPFULLY you can answer my question

Q: QuestionCan the DVR connect to the internet via wifi with the wired camera system?

Q: QuestionAre these IP cat5 cameras?

Q: QuestionCan I transfer data from the DVR to a an external/portable drive?

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Questionhow many feet does the motion sensor detect motion? have large property and noticed that the closer to the sensor works best, but the farther out the less reliable it is.

Questionwhy are there only 10fps or 6fps? I have a car going by which is blurry and was reading to fix that you need higher frame rate. Cameras are great and this was not my purpose to see fast moving objects, but it would be nice if there is a way to fix this.

Questionset motion detection just to test it and now I can't get rid of those annoying green boxes on the screen. and yes I turned it off, but it's still there. why?

Questionset intrusion lines on all cameras, but it only shows on one. they work but on live view I see the lines only on camera 1. why?

Questioncan you have motion and continuous set at the same time on the same camera?

Questionlooking for the manual on swann site. what is this hard drive model number?

Questionwhy am I only getting 10 fps? at 5mp it is only 10 or 6fps

Questionwhy can't I zoom in during playback? it has button to zoom but nothing happens.

QuestionDoes this send motions alerts, push notifications to your phone?

QuestionThe description says the audible alarms. Am i able to trigger and alarm from my phone through the camera?

Questionnot sure how to phrase this question. I have a 720p tv. Will I loose quality viewing these cameras? If so how much? I guess what I'm trying to say is will I only see 720p even though this is 5MP? Should I upgrade my tv or get 720p cameras?

QuestionI think you misunderstood my question. I want to buy this system, but what if I need a new dvr? where can I get one?

QuestionI'm interested in this system. Where can I get just the dvrs? I have another brand(2 4ch units). One dvr broke;cameras still worked. Don't want to have same issue again. You only have the 720p on your site. Can't use 8 channel for my configuration.

QuestionOn swann website SWDVK-849804 dvr4980 which is very similar to this model but has the thermal sensors and is the same price. I don't need thermal sensors,I just want the best night vision,so do these have the same quality or which one is better at night?

Questiononly need three cameras and I need one with 100 foot cable can I use two 60 foot cables together? If so, what do I need?

Questiondo they have thermal for motion?

QuestionIs this particular item number cell phone compatible for viewing swann- pro series HD 8 channel,6 camera indoor/outdoor 500GB????? HOPFULLY you can answer my question

QuestionCan the DVR connect to the internet via wifi with the wired camera system?

QuestionAre these IP cat5 cameras?

QuestionCan I transfer data from the DVR to a an external/portable drive?