“MY DRIVEWAY ALERT WILL NOT STAY ON THE CHIME I CHOOSE,IT KEEP ON GOING BACK TO THE ONE IT CAME WITH .WHAT AM I DOING WRONG?”
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Hi. After much research I found a helpful person in the Australian call centre for Swann (actually in the Philippines). The answer is…the receiver works for the door alarm and the driveway sensor. The melodies/music and chimes will only work with the door alarm. To get rid of the hideous emergency alarm sounds you have to tune your sensor to Channel 3 where you get a sort of chime that doesn’t frighten the devil out of you late at night. Hope this helps
Sorry, there was a problem. Please try again later.Hi, I am having the same issue. I have the unit with 3 channels bought at Menards. Did you find out how to keep the chime selected as the one that actually sounds when sensor is activated? Any help would be appreciated! Thank you.
Sorry, there was a problem. Please try again later.Hello 1566, Thank you for reaching out to us with your question. Please reach out to a member of our support team when you are in front of the unit. We can help troubleshoot and configure your unit. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support
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