Questions & Answers

Q: QuestionWhat is the widest tire (700x28, 700x30, 700x32) that can be installed on this bike? I'm not asking what is recommended by manufacturer...already know that. Has anyone measured or can an owner of this bike measure the width clearance? Thank you.

Asked 2 years ago by CRAIG.

Q: QuestionHow do I get a new ak47 for this bike . It the brain that controls everything

Asked 2 years ago by Anonymous.

Q: QuestionHow do I turn on the headlight? I couldn't turn it on the first night I took it for a ride.

Asked 2 years ago by Treyn.

• A:Answer Hold the top arrow button for 3 to 4 seconds. It will come on. After you turn the speedometer button on first.

  Answered 2 years ago by TreynVerified Purchase

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Q: QuestionHave this bike and stopped functioning. Lcd screen says "ECU." looking for guidance as to next steps to take. Warranty is expired.

Asked 2 years ago by Mattydub.

• A:Answer No

  Answered 2 years ago by carlosVerified Purchase

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Q: QuestionCan you go up on size tires on a swift volt bike

Asked 2 years ago by Anonymous.

• A:Answer I reakky dont think so which is is unfortunate. The small diameter tires are my biggest issue with the bike. I am pleased with the item dor the price, but aorta wish I had of spent more to get larger tires and some suspension . But I am convinced for the money it was a great starter bike electroc bike for me.

  Answered 2 years ago by TrueKYPatriotVerified Purchase

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Q: Questionhi! accidentally changed the display to kph. how do i return to mph?

Asked 2 years ago by brycekrispys9.

• A:Answer Here is the answer in the picture

  Answered 2 years ago by carlosVerified Purchase

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Q: QuestionThe instructions say to turn the bike on, there is an on/off switch on the left side of the frame opposite of the charging port. There is no switch anywhere on the bike. Does this switch exist?

Asked 2 years ago by Timmy.

• A:Answer Yes it does exist .. on the left side of the steering handler of the bike .

  Answered 2 years ago by DavidVerified Purchase

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Q: QuestionHow long does it take to charge the battery?

Asked 2 years ago by Mari.

• A:Answer For the first time no more than 4 hours then depending how much you use it without charging can take 2 or three hours

  Answered 2 years ago by carlosVerified Purchase

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Q: QuestionI'm roughly 6 feet in height. Would this bike be good for someone with my height? Also, is this bike good for commuting on an average of six miles per day?

Asked 2 years ago by Snake.

• A:Answer Yes im 5'11 and its recommended for the average height of 5'10 and up. I also use it for commuting back and forth 12 miles to work and 12 miles back. The seat isn't that bad but i recommended buying something more comfortable for long rides

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionMy bike started making this creaking sound every time I start moving. I Know it’s not the breaks, chain or pedals. It has only been a 2 weeks since i got the bike and I have no clue what’s making the sound.

Asked 2 years ago by Rylan.

• A:Answer Hi Rylan, We always recommend bringing your bike to be inspected by a professional. Also please reach out to [email protected] for more details

  Answered 2 years ago by swft

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Q: QuestionCan you turn off the battery, then turn it back on again; or is it always running assisting you?

Asked 2 years ago by PR.

• A:Answer Hi There! If you don't turn on your display (by holding down the power button on your display), your battery won't be running. However, we do recommend charging your battery every 2 weeks to maintain the battery's charge cycle and lifespan! Hope this helps!

  Answered 2 years ago by SWFT

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Q: QuestionHow far can you go on throttle alone

Asked 2 years ago by Paniolo7288.

• A:Answer On throttle alone this bike will get about 15 miles per charge. Depending on the type of terrain you will see more or less mileage!

  Answered 2 years ago by Anonymous

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Q: QuestionIs this bike weather-proof?

Asked 2 years ago by Escooterguy1.

• A:Answer They said yes,but I'll say no.After almost 3 months using it every day for commute to school,the battery died due to the rain damage, probably..... So ,no in my experience it's a no go

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionTrying to purchase an adjustable stem for this bike so I can adjust the handlebars. I orders one and it was the wrong size. Does anyone know the correct stem sizing?

Asked 2 years ago by Logan.

• A:Answer Hey there! Thank of you reaching out the Stem size is Alloy, 28.6 x 25.4mm E: 80mm! All tech specs can be found on our website www.Rideswft.com

  Answered 2 years ago by Anonymous

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Q: QuestionHi, Can I see this bike at a best buy store before buying ?

Asked 3 years ago by Anonymous.

• A:Answer No,I couldn't

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI am 6'1" 240lbs and my current manual bike frame 58-60, does this bike fit my height and weight in addition, is the max speed based on weight? Please advise. Thank you. Don

Asked 3 years ago by Don.

• A:Answer You're 1.5" taller and +20lbs (I ride a 56 frame), you should be OK for their "taller than 5'10" recommendation. However, the motor is very weak for a 200+lb person. Very disappointed in the power of the motor on even the slightest slope. Your speed will drop a lot. On a 2.5% slope I hope for 8.5mph on a freshly charged battery. I would spend more cash on something built with better quality/parts if you plan on commuting with the bike. For casual recreation on flats, it would be ok. I am not too happy with mine.

  Answered 2 years ago by jjh12Verified Purchase

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Q: QuestionAnyone know how to do a factory reset on the controller display. Seems when I went to change KPH to MPH, I changed more than I should.I cant find any directions for the controller display.

Asked 3 years ago by Jmarcus.

• A:Answer Double click on the middle button. It toggles units

  Answered 3 years ago by DaneCarstens

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Q: QuestionWill this bike only work for a tall person? What will happen if a person under 5' 10" tries to ride it?

Asked 3 years ago by bikeman.

• A:Answer I have issues getting on it but once I start going I’m fine I do agree this bike is meant for tall people in 5’5” and basically need a step stool an to hold on top something to be able to straddle this bike

  Answered 2 years ago by Tann

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Q: QuestionWhen holding the up and down buttons the screen then has “P 0” through “P19”. What does each P number represent?

Asked 3 years ago by Swftbike.

• A:Answer Check on their website to me it was most helpful. The customer service has also been amazing…

  Answered 2 years ago by RAWDg

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