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No you do not. You can go in the store if you choose , you can go I online or dial *233 to reload. If you still have trouble dial *611 for customer service. They should be able to answer any questions.
Sorry, there was a problem. Please try again later.i was also confused by this but the way i (think) understand it is that you get texts and minutes for $3, taken from a $9.99 prepaid card. in 30 days another $3 buys the same amount of texts and minutes. I had to call the number on the card for help on this.
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