Questions & Answers

Q: QuestionDo rubber pads help prevent the laptop from slipping?

• A:Answer Yes, rubber pads help prevent the laptop from slipping.

Q: QuestionDoes this chillmat have adjustable fan speed?

• A:Answer No, this chillmat does not have adjustable fan speed.

Q: QuestionDoes this chillmat help with laptop overheating?

• A:Answer Yes, this chillmat prevents overheating and allows airflow into laptops.

Q: QuestionIs the fan powered by a USB connection?

• A:Answer Yes, the fan is powered by a USB connection.

Q: QuestionWhat is the maximum laptop size this chillmat can accommodate?

• A:Answer This chillmat can accommodate a maximum laptop size of 16 inches.

Q: QuestionWhen I buy it, this kit comes with instructions?

Asked 2 months ago by Mickele.

• A:Answer This chill should have a user guide included with it. However, if you have any questions about please feel free to contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Our team would be happy to assist you.

  Answered 1 month ago by Targus Team

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Q: QuestionSo when require USB connection mens laptop being charge?

Asked 2 months ago by Mickele.

• A:Answer I am sorry, I am not 100% sure what the question is. However, our chill mats use USB to connect to laptop or a USB wall adapter to provide power to run the chill mat. This is not something that will charge the chill mat and then you unplug and it still works.

  Answered 2 months ago by Targus Team

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Q: QuestionDoes it requires cleaning and charging? This kit can help cool down old laptops when using its screen mouse and keyboard when running hot?

Asked 2 months ago by mickele.

• A:Answer This chill mat requires USB connection to either the laptop it is being used with or to a wall adapter.

  Answered 2 months ago by Targus Team

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Q: QuestionWill this be sufficient for an Alienware M18 R2?

Asked 7 months ago by Anonymous.

• A:Answer The Targus 16" Single Fan Chill Mat is designed for everyday laptops and Chromebooks up to 16". While it can help with general cooling and comfort, high-performance gaming systems like the Alienware M18 R2 tend to generate more heat than this model is built to handle. For best results, you may want to consider a higher-capacity cooling solution. If you’d like us to suggest the best option for your system, please feel free to contact our support team at 1-877-482-7487 or [email protected] .

  Answered 7 months ago by Targus Team

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