Questions & Answers

Q: QuestionAre there free streaming services included with roku or are their membership fees involved, Thanks

Asked 6 years ago by Mike.

• A:Answer Creating and using a Roku account is free. There are thousands of streaming channels available. Some of the content is free while other content is subscription or pay-per-view based. You can visit www.roku.com/whats-on to see the available streaming channels. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: Questiondoes this product have a head phone jack

Asked 6 years ago by stan.

• A:Answer This TCL Roku TV has a headphone jack located on the back near the other Inputs. Additionally, you can download the free Roku app on your smart phone or tablet to use with your TCL Roku TV. By using the app you can use voice search, voice control, and experience private listening. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionCan you download the xfinity stream app on this series 3 TCL?

Asked 6 years ago by RLC1606.

• A:Answer Yes. Right now it's Beta but, there have been no surprises. Works, great!

  Answered 6 years ago by KidNyceVerified Purchase

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Q: QuestionWhat are the width dimensions between the stand legs? What are the dimensions needed to place this tv on a stand?

Asked 6 years ago by DPoz.

• A:Answer For this 32 inch TCL Roku TV, the feet spacing to fit on a stand is 24.1 inches. Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionWill this TV allow me to stream my movies I have on my networked NAS ?

Asked 6 years ago by tvlover.

• A:Answer Yes, you will be able to stream from your NAS. ROKU has a Channel that will stream from your NAS. I use it all the time on my other ROKU devices. ROKU's Channel app works better than the app on my Samsung TV. I hope that helps. Thanks. Keith

  Answered 6 years ago by RadfoVerified Purchase

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Q: QuestionMy current tv and directv box has both the ryw & the coax between them, & I want to use this tv as a remote to my current tv and directv box; Do I only need the ryw between them, or do I also need the coax. Line of sight w/my remote ctrl is ok

Asked 6 years ago by emdog.

• A:Answer You would only need to connect one, either through the composite (RYW) or the coax, not both. Additionally, for best picture, we would recommend upgrading your cable box to work with an HDMI cord. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this tv have a timer function so the tv will turn on at a specific time?

Asked 7 years ago by Nancyk.

• A:Answer No, this model has a sleep timer, but not a wake timer.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo I have to set up the roku to use the tv?

Asked 7 years ago by Anonymous.

• A:Answer Yes, but a Roku account is free. It let's you manage what channels you use and allows you to set a pin for parental controls.

  Answered 7 years ago by Jprice9596Verified Purchase

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Q: QuestionThis model has the inputs "Yellow, Red and White"?

Asked 7 years ago by juandamianb.

• A:Answer The composite connection for this TCL Roku TV is a single input located between the coaxial input and the Headphone Jack. The TV comes with an adapter to connect the traditional red/white/yellow cables you are used to seeing. Hope this helps! Thank you, TCL Customer Support

  Answered 7 years ago by TCLExpert

  
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Q: QuestionCan this unit be wall mounted?

Asked 7 years ago by Viewer46.

• A:Answer Absolutely! For this 32 inch TCL Roku TV you would want a wall mount that uses a 100mm x 100mm VESA mounting pattern. Thank you, TCL Customer Support

  Answered 7 years ago by TCLExpert

  
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Q: QuestionCan I stream video from my iPhone 6 to this TV without being on WiFi?

Asked 7 years ago by Rade.

• A:Answer Our TCL Roku TVs need to be connected to the Internet in order to gain access to the smart features like mirroring or streaming. You could use your phone as a hotspot and stream directly on the TV. However, kindly remember that using a hotspot may cause high use of data depending on your phone plan and limitations. Thank you, TCL Customer Support

  Answered 7 years ago by TCLExpert

  
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Q: QuestionDo any of the smaller Roku TVs come with voice command remote?

Asked 7 years ago by Justdoit.

• A:Answer This TCL Roku TV comes with a standard TCL Roku remote. However, you can also download the free Roku app on your smart phone or tablet which you can use as a remote in addition to getting access to voice search, voice control, private listening, and more. Hope this helps! Thank you, TCL Customer Support

  Answered 7 years ago by TCLExpert

  
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Q: Questionwhat year is this tv?

Asked 7 years ago by tclyear.

• A:Answer It's a current model (2018).

  Answered 7 years ago by oktoberrustVerified Purchase

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Q: QuestionWhat are the outside dimensions of the 32 inch tv?

Asked 7 years ago by Eddie.

• A:Answer Eddie, I don't have the TV yet but the product description states these Dimensions. Product Width 28.8 inches Product Height With Stand 19.1 inches Product Depth With Stand 7.1 inches Product Weight With Stand 9.4 pounds Product Height Without Stand 17.1 inches Product Depth Without Stand 3 inches Product Weight Without Stand 9.3 pounds

  Answered 7 years ago by LarryC

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Q: QuestionWhat does it mean when you turn your TV off and you still see light from the screen but the screen is black???

Asked 1 year ago by KLovely1.

Q: Questionmy remote is no longer working how can I replace it?

Asked 2 years ago by Muffin.

• A:Answer First, Check and Replace the batteries. If that does not work, go to your local Walmart, Best Buy, Or an Tech store to get a new remote. Then go to settings<Devices<Add New Remote and follow the instructions given on the screen. Bye Girly Pops!!!

  Answered 7 months ago by iloverokutv

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Q: QuestionHow do I set the tone controls, bass, treble on this TV ? Is it even possible ? I am having no luck finding this setting.

Asked 2 years ago by Astro.

Q: QuestionCan you download apple music? I recently bought a fire TV and was disappointed that you could not use the Apple Music app.

Asked 2 years ago by Judemarie.

Q: QuestionWill this tv work with Roku speakers??

Asked 2 years ago by Gs.

• A:Answer Yes

  Answered 2 years ago by AlonixVerified Purchase

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